Acute and Continuing Care Bureau Chief

State of Iowa - Executive Branch; Iowa (LA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Excellent pay and benefits package

IPERS Retirement

Flexible Spending Accounts

Job summary

The State of Iowa Department of Inspections, Appeals, & Licensing (DIAL) seeks a Bureau Chief (Public Service Manager 2) in the Health and Safety Division, Des Moines. You will lead the Acute and Continuing Care Bureau, oversee complaint investigations, and ensure survey activities meet federal and state requirements.

Strong organizational and leadership skills are essential. Candidates with healthcare or regulatory administration experience will thrive while driving data-driven decisions

Qualifications

• Graduation from an accredited four-year college or university with six years of senior-management experience.
• Ten years of full-time management-level work in finance, human resources, engineering, law, regulation, data processing, or program research or evaluation.
• Combination of education and experience per state guidelines, including relevant graduate study or professional development.
• Current experience in the state executive branch is preferred.

Responsibilities

• Supervising bureau personnel including hiring, promotion, discipline, work assignments, evaluation, and mentoring.
• Ensuring procurement, human resources, and IT compliance with state laws.
• Analyzing operational concerns and implementing timely, economical solutions.
• Implementing metrics to enable data-driven decision-making.

Skills

Leadership

Regulatory compliance

Policy development

Stakeholder collaboration

Education

Bachelor's degree in a relevant field

Job description

Job Description

The Iowa Department of Inspections, Appeals, & Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic leader to join our regulatory department and serve as Bureau Chief (Public Service Manager 2) within our Health and Safety Division.

Who We Are

DIAL's mission is Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. To accomplish our Mission, the individual selected for this position will provide outstanding leadership, vision, structure, and accountability to the division.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans. DIAL includes eight divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers' Compensation, and Administration.

This position serves as the Bureau Chief of the Acute and Continuing Care Bureau. This leader will supervise the managers and administrative staff within the Acute and Continuing Care Bureau as well as the complaint unit. Additionally, they will ensure acute and continuing care complaints are investigated timely and that recertification survey requirements are met according to federal and state regulations. They will also maintain all certifications required to complete surveys and communicate best practices to the survey team through regular Bureau meetings. Analytical abilities are required as this person will maintain an operational dashboard for the Acute and Continuing Care and Long - Term Care Bureaus to demonstrate progress towards meeting federal and departmental goals.

What We’re Seeking

The successful candidate for this fast-paced and critical bureau is a motivated, organized, and innovative leader. The position reports to DIAL's Health & Safety Division Administrator, and will be located in the 6200 Park Avenue State Office building in Des Moines. Desired skills and abilities include:

• Possesses a high level of organization skills and is process-driven
• Demonstrated leadership with team-building abilities
• Works collaboratively with a diverse group of people and leads a team of talented professionals
• Communicates effectively across multiple stakeholder levels
• Displays high standards of professional conduct
• Detail-oriented and is highly responsive to colleagues and stakeholders

Candidates with prior experience in a healthcare, clinical, or medical administration background are preferred.

What You’ll Do

You will be an integral member of our Health & Safety leadership team, providing direct leadership to the Acute and Continuing Care bureau in supporting the agency's operations by:

• Supervising bureau personnel, including hiring, promotion, termination, discipline, work assignments, evaluation, professional development, relationship management, and mentoring.
• Ensuring the department's compliance with applicable State laws related to procurement human resources, and IT services.
• Analyzing operational concerns and implement timely, effective and economical solutions.
• Implementing metrics to allow for data-driven decision-making.

What We Offer

When you join DIAL, you help make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer an excellent compensation package for our full-time employees, including:

• Excellent pay and benefits package including health, dental, vision, flexible spending, and life insurance
• Opportunities for salary increases following your first six months and annually thereafter
• Biweekly vacation accrual and separate sick leavePaid holidays (9 days per year)
• Iowa Public Employee Retirement System (IPERS) Retirement Package
• Optional 401A plan with employer contributions
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling)
• Retirement Investors Club (Employer Sponsored Retirement Plan)
• Flexible Spending Accounts for health care and dependent care

For additional information on benefits.

Background check required.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

This is a non-merit position with the Department of Inspections, Appeals & Licensing.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
• Ten years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
• All of the following (a and b):
• Six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and
• A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
• All of the following (a, b, and c):
• Four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and
• A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and
• A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
• Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Public Service Manager 1 or comparable specific management-level position.