Public Service Manager 2 – Office Manager

State of Iowa - Executive Branch; Ankeny (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Retirement plans

Flexible spending accounts

Life insurance

Employee assistance program

Employee discount programs

Job summary

State of Iowa - Executive Branch is seeking an Office Manager to oversee daily administrative and operational functions of the Office of the State Medical Examiner. You will supervise a team, manage billing for services, assist with budgets, and support HR and hiring processes while ensuring policy compliance.

The role also coordinates accreditation activities and IOSME educational programs, requiring strong leadership and experience in government operations.

Qualifications

• Graduation from an accredited four-year college or university.
• Six years of full-time management-level work experience in finance, HR, engineering, law, social work, regulation, data processing, or program research or evaluation.
• Ten years of full-time management-level work experience in finance, HR, engineering, law, social work, regulation, data processing, or program research or evaluation.
• A combination of education and experience as described, with specific equivalencies noted in the posting.

Responsibilities

• Oversee daily administrative and operational functions of the office.
• Supervise administrative assistants, autopsy technicians, and morgue attendants.
• Manage billing for autopsy and testimony services.
• Assist with budget preparation and office policy development.
• Provide administrative support for legislative proposals, constituent concerns, hiring processes, and HR matters.
• Coordinate accreditation activities with the National Association of Medical Examiners.
• Support IOSME-sponsored educational programs and related approvals.

Skills

Leadership

Budgeting

Policy compliance

HR processes

Operations management

Education

Bachelor's degree or higher

Iowa Certified Public Manager Program equivalence

Job description

Job Description

This is a non-merit position. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise. The Iowa Office of the State Medical Examiner is seeking an Office Manager to oversee daily administrative and operational functions of the office. This position supervises administrative assistants, autopsy technicians, and morgue attendants while ensuring consistent workflow, adherence to policies, and high-quality support for medicolegal operations. The Office Manager manages billing for autopsy and testimony services, assists with budget preparation and office policy development, and provides administrative support for legislative proposals, constituent concerns, hiring processes, and HR matters. The role also oversees compliance with State and HHS policies, manages subpoenaed record fulfillment, and coordinates accreditation activities with the National Association of Medical Examiners. Additional responsibilities include supporting IOSME-sponsored educational programs and managing the approval process for County Medical Examiner Investigators.

Benefits

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov . All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.

Minimum Qualification Requirements

• Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
• Ten years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
• All of the following (a and b):
• Six years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and
• A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
• All of the following (a, b, and c):
• Four years of full-time management-level work experience in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation; and
• A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and
• A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
• Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Public Service Manager 1 or comparable specific management-level position.