Activities Staff

Odyssey Resorts; Deerwood (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

Employee Assistance Program

Training and learning resources

Job summary

A leading resort company in Deerwood, MN, is looking for a seasonal Guest Services team member. The role involves assisting guests with activities, ensuring their safety and comfort, and delivering items as needed. Ideal candidates should have CPR and First Aid certifications, great communication skills, and the ability to lift up to 40 pounds. Join a workplace that celebrates adventure and team spirit, where every day presents new opportunities to create lasting memories.

Qualifications

• CPR, First Aid, and Boating/Water Safety certification preferred.
• Must exhibit outstanding guest service.
• Ability to lift objects up to 40 pounds.

Responsibilities

• Assist guests with all resort activities.
• Deliver towels and toiletries to guests.
• Ensure safety and enjoyment during activities.

Skills

Guest service

Communication

Organizational skills

Boating knowledge

Education

CPR, First Aid, and Boating/Water Safety certification

Tools

Maestro software

POS software

Job description

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Description

Ruttger's Bay Lake Resort, Deerwood, MN

Why Odyssey?

At Odyssey Resorts, We Don't Just Offer Job Opportunities; We Provide a Canvas For Your Career Dreams. Here's What You Can Expect

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits: We care about our employees' wellbeing. That's why all seasonal employees have access to our Employee Assistance Program (EAP).

Your Odyssey Awaits

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

DEPARTMENT: Guest Services (seasonal)

REPORTS TO: Activities Marina Manager

Summary

Assist resort guests with all resort activities, slingshot, crafts, science, tie dye, bingo and more… When not working directly with activities, employees will assist the front desk regarding guest needs. Delivering guests towels, coffee packets, toiletries, helping guests with television/remote control connections. May assist with all marina activities, including boat preparation and pontoon cruises. Perform outstanding guest service on a daily basis. Maintain interdepartmental lines of communication, and interact on a daily basis with guests and resort staff.

Education and/or Experience

• CPR, First Aid, and Boating/Water Safety certification preferred.

Essential Duties

• Ensure the safety, comfort, and enjoyment of all guests.
• Implement activities schedule.
• Assists guests with registering for activities through Maestro and POS software.
• Ensures both adult and children guest’s satisfaction by meeting or exceeding expectations.
• Ensure safety, comfort, and enjoyment of all resort and marina activities.
• Make sure relevant paperwork is completed and turned in along with daily drop if any.
• Foster positive working relationships and communication with all departments.
• Assists at the front desk with greeting guests, delivering requested items.
• Assists in marina and event services as needed.
• All other duties as assigned.

Expectations

The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record.

Requirements

• Must be able to pass Ruttger’s background check;
• Valid Driver’s License.
• Stand; walk; sit; kneel; lift; push; pull; reach with arms and hands; move objects weighing up to forty (40) pounds.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation or pregnancy.