Activities & Entertainment Intern

Southern Hospitality Internship Program; Pigeon Forge (TN); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free admission to attractions

Reduced admission to attractions

Job summary

Smoky Mountain Resorts offers an internship focused on hospitality and guest experiences. You will help run activities, host dance parties, storytelling, crafts, and games for guests, while learning how to create fun, safe, and memorable experiences across ages.

The role includes occasional mascot duties and collaboration with the Activities Manager for planning and delivery. As part of the SHIP Internship Project, you’ll gain real-life resume credentials, build social content, and experience a

Qualifications

• Interest in hospitality and guest experiences.
• Willingness to engage with guests of all ages.
• Ability to follow safety procedures and guidelines.

Responsibilities

• Assist Activities Manager with scheduling festive activities.
• Host daily dance parties, story time, bingo and trivia from a stage.
• Instruct guests on arts and crafts activities.
• Create fun experiences through interactions with guests of all ages.
• Organize game times for guest participants.
• Occasional mascot work for Country Cascades Waterpark Resort (≤30 minutes per shift).
• Maintain a safe, interactive environment for all guests.

Skills

Communication

Public speaking

Arts & crafts

Job description

Internship Purpose

Real-life experience and resume credentials: Activities and Entertainment are key attributes for the Intern, which means you will bring the FUN and energy to our guest’s experiences. Are you passionate about influencing creativity for the next generation? This intern position is a unique opportunity for a real-life work experience in the world of hospitality. Host kid dance parties, create crafts, organize game time, and add new skills to your resume. Sharpen your communication skills as you participate and with resort guests.Punctuality, timeliness, consistently reporting to work as scheduled and valid reasons for absences is extremely important in our business operations.

Benefits / Pay/ Perks ~

Our interns receive a competitive wage starting at $17 per hour, paid on a weekly basis. But the benefits don’t stop there! We are located in one of the largest tourist industries in the United States, and there is always something exciting to do around the corner. That’s why our perk program provides our employees with free and reduced admission to some of the largest attractions in the area. It’s the perfect place to work and explore!

SHIP Internship Project

"A day in the life of an Intern"

• Using photos or video create a 60 second social media post to promote real-life work experience which highlights my internship at Country Cascades Waterpark & Resort.


• Capture content, and edit photos or videos, to 'show and tell' how I bring FUN to guest experiences.


• Week 10: Corporate Content Marketing Manager review, for final version to SHIP no later than week 12 of my internship.

Who We Are

Smoky Mountain Resorts (SMR) is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us. As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR 'Spirit of Hospitality' and our Smoky Mountain community.

Primary Essential Duties & Responsibilities

1. Assist and coordinate with the Activities Manager to:
   
   
   
   1. Present a festive and detailed activities schedule in a timely manner.
   
   
   2. Host from a stage, using a microphone, lead daily dance parties, story time, bingo and trivia in a fun entertaining atmosphere.
   
   
   3. Participate in and instruct guests on how to create various arts and crafts.
   
   
   4. Create fun experiences in your interactions with kids of all ages (toddlers to tweens, teenagers and adults).
   
   
   5. Organize game times for guest participants.
   
   
   6. When assigned to Country Cascades Waterpark Resort, transition to a costumed 'Mascot' for playful guest interactions, appearances and photos. The Intern will be assigned to mascot work for a duration of 30 minutes or less, once or twice per shift. Costume size is medium for an average build with a maximum height of 6 feet.
   
   
   
   


2. Host a safe and interactive environment where all guests can have fun and enjoy their stay at SMR.


3. Compliance with TOSHA certification, biohazards procedures and responsibilities for safety in handling.


4. Knowledge and ability to comply with all company operating policies and procedures.


5. Perform other incidental and related duties as required and/or assigned.


6. Management reserves the right to change, remove or add to these duties as necessary.

Team Members

1. Collaborate with fellow team members to bring energy and fun to newly created and themed activities spaces.


2. Interact with team members and guests in a positive and friendly manner, in all situations.


3. No team member will pose a direct threat to the health/safety of self or others.

Quality of Work Statement

1. Bring FUN to SMR guest experiences!


2. Recognized as a contributor, who is eager to learn and demonstrates enthusiasm as a member of the team.


3. Coordinate with and assist social media staff in regard to guest experience content and images when requested.


4. Maintain strict confidentiality and excellent judgment regarding privileged information.


5. Ensure my work areas are safe, organized and maintained.