Activities Coordinator, Compass(FT)

Montage International; Park City (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Montage International is looking for an Activities Coordinator who will ensure a fun atmosphere for guests in recreational activities. This role involves coordinating logistics, interacting with guests, and requires strong customer service skills. With a focus on delivering exceptional guest experiences, candidates should be organized and possess excellent communication abilities.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year experience in customer service.
• Excellent telephone etiquette and guest recovery skills.

Responsibilities

• Coordinate and ensure a fun and relaxing atmosphere for guests.
• Greet guests and inform them about local conditions and activities.
• Oversee arrival and departure of all guest equipment.

Skills

Customer Service

Organizational Skills

Time Management

Positive Attitude

Guest Recovery Skills

Education

High School Diploma or Equivalent

Job description

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Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

Summary

Job Description

Coordinate and ensure a fun and relaxing atmosphere for guests in year round recreational activities.

Essential Functions

A summary of the duties include, although are not limited to:

Demonstrate expert knowledge of Deer Valley Ski Resort winter and summer; Park City mining and ski culture history; technical background of outdoor equipment; basic local knowledge of animals/landscapes of the Uinta and Wasatch mountains including overviews of Southern Utah.

Creating personalized guest interactions; ensuring accuracy of the ski rental process; overseeing arrival and departure of all guest equipment; maintaining proper record keeping; and ensuring that department cleanliness and organization standards are met.

Capture group revenue and coordinate activities.

Coordinate logistics of all off-site adventures.

Greet guests in a professional manner; inform guests of local mountain conditions, weather, ski trails, lift access points, activities going on and dining option on property and around mountain

Take incoming telephone calls and note all information of each call and special requests made by guests.

Ensure the smooth flow and logistics of both the summer and winter valet process.

Coordinate with Guest Reception on the delivery of activity equipment.

Qualifications

High school diploma or equivalent required.

Minimum Of One Years’ Experience In Customer Service.

Excellent telephone etiquette.

Exceptional guest recovery skills.

Enjoy interacting with people in a fast paced environment.

Excellent organizational and time management skills.

Must possess a positive attitude.

Must be willing to participate in a learning environment.

Must integrate company values throughout all interactions.

Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands

Physical Requirements

Work tasks are performed indoors and outdoors. There is no effective protection from weather. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 50 lbs frequently. Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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