Activities Assistant

The Mole Resort; Barefoot Resort (SC); On-site; Full time

Job summary

Join a dynamic team as an Activities Assistant at The Mole Resort, a brand new resort offering a variety of engaging activities in a beautiful setting. You will support the leisure manager in creating memorable experiences for guests, maintaining high standards of service, and benefiting from competitive pay, discounts, and career growth opportunities.

Benefits

Competitive pay rates reviewed annually

Discounts on products and cinema

Complimentary use of spa facilities

Discounts on food and drinks

Flexible working and shared holiday options

Qualifications

• Positive attitude and willingness to learn.
• Good, confident communication skills.
• Commitment to delivering high levels of customer service.

Responsibilities

• Support the Leisure and Activities Manager in planning and organizing recreational programs.
• Handle activity bookings, ensuring a safe environment and engaging interactions with guests.
• Maintain facilities and adhere to safety protocols.

Skills

Communication

Customer Service

Teamwork

Job description

Activities Assistant

Location: The Mole Resort

Basic Salary: £12.21 per hour

Hours per week: 20-40

Deadline to apply: End May 2025

Here at The Mole Resort, we have launched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food, drinks, and exciting activities.

As an Activities Assistant, you are required to provide a professional, dynamic, and friendly service to our guests, demonstrating a good understanding of the products and services available.

What will I be doing?

Supporting the Leisure and Activities Manager in planning, organizing, and implementing a variety of recreational programs and activities to enhance the guest experience. This role is essential in creating a vibrant atmosphere and ensuring guests have access to engaging and enjoyable activities.

• Taking activity bookings and checking in guests.
• Handling activity inquiries with good knowledge.
• Providing a safe and secure environment for guests, especially young guests.
• Interacting with guests to encourage participation, building positive relationships, and providing personalized attention to meet their needs and preferences.
• Preparing activity areas, including arranging furniture and equipment; ensuring spaces are clean and safe before and after activities.
• Working closely with other staff members to coordinate activities.
• Adhering to all safety protocols and organizational policies, ensuring activities are conducted safely and respectfully.
• Maintaining facilities to the highest standards and reporting faults or maintenance issues.
• Following operating procedures for opening and closing the facility.
• Communicating with guests in a professional and friendly manner.
• Complying with current health and safety legislation.
• Liaising with other departments to promote teamwork.

What are we looking for?

To successfully fill this role, you should demonstrate the following attitudes, behaviors, skills, and values:

• Positive attitude and willingness to learn.
• Good, confident communication skills.
• Commitment to delivering high levels of customer service.
• A neat and tidy appearance, adhering to uniform requirements.
• Flexibility to respond to various work situations.
• Ability to work independently or as part of a team.
• Previous experience in a hospitality or leisure environment is advantageous but not essential, as full training will be provided.

You will be key in delivering our brand of fabulous stays and active days.

What’s in it for me?

Joining The Mole Resorts team offers many perks, including:

• Competitive pay rates reviewed annually.
• Discounts across a range of products, from supermarket shopping to wellington boots!
• Local cinema and day-out discounts.
• Employee Assistance Programme for life's challenges.
• Complimentary use of spa facilities.
• Discounts on food and drinks on-site.
• Restaurant and hotel discounts regionally.
• Share of service charge.
• Staff fully equipped rest area with staff meals.
• Flexible working and shared holiday options.
• Comprehensive onboarding program.
• Excellent discounts across L+R Hotels.

We are building a team that we can support and develop through training and opportunities for career progression in a fantastic location. We value each staff member and invite you to join us—who knows where it will take you?