Active Secret Clearance - Electronic Classroom Tech Support

Client Solution Architects; Oak Harbor (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Client Solution Architects (CSA) is seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Oak Harbor, WA. You will ensure training infrastructure is functional and available, configure Active Directory accounts, and provide responsive user support in a mission-critical network environment.

You will work with enterprise systems, perform routine maintenance, and coordinate with security and compliance teams to maintain readiness.

Qualifications

• 3 years of relevant experience
• Interim or active Secret clearance
• Security+ or equivalent Bachelor's degree
• Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
• Experience with systems and hardware and software administration and integration
• Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

Responsibilities

• Ensure student training infrastructure is functional and available
• Ensure that Active Directory accounts are properly configured
• Assist customers in overcoming any challenges through monitoring and performance management
• Identify problem areas and opportunities for improvement in a mission critical network
• Turn metrics into information and communicate their meaning
• Manage users and computers in an enterprise network

Skills

Active Directory

Network monitoring

System administration

Database administration

Customer support

Education

HS Diploma or equivalent

Bachelor's degree

Tools

Windows Server

Backup and recovery

Job description

Client Solution Architects (CSA) is seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Oak Harbor, WA. You will ensure training infrastructure is functional and available, configure Active Directory accounts, and provide responsive user support in a mission-critical network environment.

You will work with enterprise systems, perform routine maintenance, and coordinate with security and compliance teams to maintain readiness.