ACT TEAM LEAD
ADP, Inc.
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Benefits offered by this job
Job summary
Apis Services, Inc. in Frankford, Delaware is seeking an ACT Team Leader to provide clinical and administrative leadership for a multidisciplinary Assertive Community Treatment team serving up to 125 individuals with severe mental illness.
This full‑time, salaried role combines hands‑on clinical work with program management and ensures recovery‑oriented services are delivered. You will lead, mentor, and supervise clinicians and paraprofessionals, coordinate housing, employment, and community
Qualifications
- Master’s or Doctoral Degree in Psychology, Counseling, Social Work, Nursing, Rehabilitation, or related field.
- RN with a certificate in Mental Health Nursing from the American Nurses Association.
- At least 3 years of clinical and/or administrative experience providing community support services to adults with SMI, including co‑occurring disorders.
Responsibilities
- Lead a multidisciplinary ACT team with clinical and administrative responsibilities.
- Provide clinical guidance and supervision to staff and ensure trauma‑informed, recovery‑oriented care.
- Monitor outcomes, documentation, and regulatory compliance; coordinate housing, employment, and community supports.
Skills
Education
Tools
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Regular Full Time Management Frankford, DE, US
3 days ago Requisition ID: 10376
Salary: $69,999.98 Annually
Full-Time | Salaried
$69,999.98 Annually
DailyPay Available
We believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.
We’re seeking an experienced and compassionate ACT Team Leader to provide clinical and administrative leadership to a multidisciplinary Assertive Community Treatment team.
This is a hands‑on leadership opportunity for a clinician who is passionate about recovery‑oriented behavioral health services and developing strong teams. You’ll lead professionals and paraprofessionals who work together to support up to 125 individuals living with and recovering from severe and persistent mental illness.
If you’re ready to combine your clinical experience, leadership skills, and commitment to recovery into a role where you can make a broader impact, we want to hear from you.
Assertive Community Treatment (ACT) is an evidence‑based approach designed to provide comprehensive, community‑based services to individuals living with severe and persistent mental illness.
The ACT Team Leader helps ensure services are delivered through a recovery‑oriented, trauma‑informed approach focused on hope, strengths, wellness, independence, and meaningful community participation.
The program incorporates multiple evidence‑based practices, including:
- Assertive Community Treatment
- Integrated Dual Disorders Treatment
- Illness Management and Recovery
- Individual Placement and Support (IPS)
- Pathways to Housing
- Trauma‑Informed Care
- Family Psychoeducation
- DailyPay, access your earned wages before payday
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Wellness Programs
- Company‑Paid Training
- Clinical and Leadership Development
- Professional Development Opportunities
- Multidisciplinary Team Leadership Experience
- Evidence‑Based Practice Training
- Supervisory Development
- Lead a multidisciplinary behavioral health team
- Support individuals living with severe and persistent mental illness
- Develop and mentor behavioral health professionals
- Promote recovery, wellness, and independence
- Strengthen access to housing, healthcare, employment, and community resources
- Improve the quality and effectiveness of community‑based services
- Make an impact on both the individuals we serve and the professionals providing their care
As the ACT Team Leader, you will have both clinical and administrative responsibility for managing a multidisciplinary team of professionals and paraprofessionals.
You’ll provide leadership, clinical guidance, and operational oversight while ensuring the team delivers high‑quality, evidence‑based services that encourage and facilitate recovery.
Clinical Leadership & Recovery Services
- Inspire staff to provide effective, trauma‑informed services focused on hope, strengths, wellness, and recovery.
- Provide clinical guidance to the ACT team for individuals receiving services.
- Ensure treatment interventions are appropriately scheduled and carried out.
- Promote the use of evidence‑based practices across the program.
- Support practices including trauma‑informed care, motivational enhancement, relapse prevention, and recovery‑oriented services.
- Help ensure individuals receive coordinated, person‑centered care that reflects their needs and recovery goals.
- Support clinical decision‑making and treatment planning across the multidisciplinary team.
- Supervise the clinical and administrative activities of program staff.
- Provide employees with direction, guidance, coaching, and feedback.
- Maintain appropriate staffing levels and ensure positions are filled.
- Ensure employees work required hours and complete necessary job responsibilities.
- Coordinate and participate in staff meetings, interdisciplinary team meetings, and treatment plan reviews.
- Foster an environment that encourages collaborative decision‑making and shared accountability.
- Promote positive and effective working relationships across the team.
Program Operations & Compliance
- Ensure ACT services are delivered in accordance with program policies, regulatory requirements, and professional and ethical standards.
- Monitor program outcomes against established benchmarks.
- Develop corrective action plans when opportunities for improvement are identified.
- Monitor program performance related to utilization, billing, productivity, and contractual expectations.
- Ensure accurate and timely clinical documentation within the Electronic Health Record.
- Use EHR reporting tools to monitor staff productivity and compliance.
- Help ensure around‑the‑clock availability for crisis response.
- Maintain compliance with applicable confidentiality, HIPAA, safety, and regulatory requirements.
Housing, Employment & Community Supports
- Help oversee coordination of housing, vocational, medical, entitlement, and other community‑based services.
- Collaborate with community agencies and housing resources to identify safe and affordable housing options.
- Build relationships with internal and external referral sources.
- Help individuals access the appropriate level of care and community resources.
- Support services that help individuals achieve greater stability and independence.
- Promote employment and vocational opportunities as part of recovery planning.
Quality Improvement & Program Leadership
- Monitor clinical and operational outcomes.
- Identify opportunities to strengthen services and improve program performance.
- Collaborate with senior leadership to meet clinical and administrative objectives.
- Provide feedback regarding the clinical needs of individuals served.
- Identify opportunities to strengthen prevention, outreach, treatment, and supervision.
- Demonstrate respect for individuals, families, employees, community partners, and other stakeholders.
- Model professional judgment, accountability, and organizational values.
- An experienced behavioral health clinician
- A confident and supportive leader
- Experienced working with adults with severe and persistent mental illness
- Comfortable providing both clinical and administrative leadership
- Passionate about recovery‑oriented and trauma‑informed services
- Skilled at supervising and developing multidisciplinary teams
- Knowledgeable about evidence‑based behavioral health practices
- Organized and able to balance multiple priorities
- An effective communicator and problem solver
- Comfortable working with individuals with co‑occurring substance use disorders
- Committed to dignity, independence, and community‑based recovery
- Master’s or Doctoral Degree in Psychology, Counseling, Social Work, Nursing, Rehabilitation, or a related field from an accredited college or university
OR
- Registered Nurse with a certificate in Mental Health Nursing from the American Nurses Association
- At least 3 years of clinical and/or administrative experience providing community support services to adults with severe and persistent mental illness, including individuals with co‑occurring substance use disorders.
- Addictions training and/or experience preferred.
- CPR and First Aid Certification
- At least 3 years of continuous driving experience with no serious traffic infractions
- Ability to successfully complete and maintain required criminal background clearances
- Ability to work effectively with diverse populations
- Strong critical thinking and organizational skills
- Excellent written and verbal communication skills
- Ability to exercise sound professional judgment
- Computer proficiency, including Microsoft Office and Electronic Health Record systems
- Full-Time
- Leadership of a multidisciplinary ACT team
- Position includes both clinical and administrative responsibilities
- Schedule flexibility is required to support program operations.
- Responsible for ensuring appropriate staffing and 24/7 crisis‑response availability for individuals receiving services.
- Ability to sit, stand, reach, bend, stoop, twist, and climb steps.
- Ability to drive a vehicle as required.
- Ability to work within office and community‑based environments.
- Ability to perform essential job functions with or without reasonable accommodation.
Employment for this position is administered through Apis Services, Inc.
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.
This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
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