ACT Case Manager — Recovery-Focused Community Support

Southwest Network; Phoenix (AZ); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Retirement plan (403b) with company #

Job summary

Southwest Network is seeking an ACT case manager to deliver assertive treatment services in community settings. You will coordinate ISPs, discharge plans, and crisis interventions while advocating for members and ensuring continuity of care.

This role includes after-hours coverage and participation in ongoing training. A valid driver’s license and relevant behavioral health experience are required, with opportunities for professional growth within the organization.

Qualifications

• Must have a behavioral health or related degree at various levels (MS/BS preferred).
• 1 year related experience with a non-related BA/BS is acceptable.
• Associate degree plus 1 year related experience acceptable.
• High school diploma with 3 years related experience accepted.

Responsibilities

• Provide assertive community treatment services and direct services in a community setting.
• Develop individualized service plans (ISPs) and coordinate services and discharge planning.
• Act as member advocate and coordinate crisis intervention and services.
• Provide after-hours care and on-call coverage for ACT team.
• Assist in crisis intervention and support to all members served by ACT.

Skills

Customer service

Communication

Organization

Critical thinking

Time management

MS Office

Internet proficiency

Education

BS/BA in behavioral health or related field

BS/BA in non-related field + 1 year related experience

Associate degree + 1 year related experience

High school diploma + 3 years related experience

Job description

Southwest Network is seeking an ACT case manager to deliver assertive treatment services in community settings. You will coordinate ISPs, discharge plans, and crisis interventions while advocating for members and ensuring continuity of care.

This role includes after-hours coverage and participation in ongoing training. A valid driver’s license and relevant behavioral health experience are required, with opportunities for professional growth within the organization.