ACT Team Case Manager: Community Recovery Specialist

Southwest Network Company Brand; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings and Flex Spending

Paid sick, vacation and holidays

Retirement plan (403b) with company  匹

Disability insurance

Life insurance

Employee Assistance Program

Employee Discounts

Job summary

Southwest Network seeks a dedicated ACT case manager to deliver assertive treatment services in the community. You will implement treatment plans, coordinate ISPs, advocate for members, and assist with crisis intervention and discharge planning.

This role requires strong communication, organization, and software skills, plus engagement in after-hours coverage. Training aligns with the Nine Guiding Principles for Recovery Oriented Services.

Qualifications

• Master's or bachelor's degree in behavioral health or related field or alternative combinations with related experience.
• Minimum 1 year working with seriously mentally ill adults; ACT team experience preferred.
• Certifications: CPR, First Aid, Therapeutic Options; valid Arizona driver license and car insurance.

Responsibilities

• Provide assertive community treatment services and implement treatment, rehabilitation, and support plans.
• Develop ISPs and coordinate services related to ISPs; advocate for members and coordinate discharge plans.
• Provide crisis intervention and after-hours coverage; participate in team activities and ensure member safety.
• Maintain documentation and communication to support recovery-oriented services and outcomes.
• Adhere to Nine Guiding Principles for Recovery Oriented Adult Behavioral Health Services.

Skills

Customer service

Communication

Time management

Microsoft Office

Problem solving

Education

Master's or bachelor's degree in behavioral health or related field

Bachelor's degree in non-related field + 1 year related experience

Associate's degree + 1 year related experience

High school diploma + 3 years related experience

Job description

Southwest Network seeks a dedicated ACT case manager to deliver assertive treatment services in the community. You will implement treatment plans, coordinate ISPs, advocate for members, and assist with crisis intervention and discharge planning.

This role requires strong communication, organization, and software skills, plus engagement in after-hours coverage. Training aligns with the Nine Guiding Principles for Recovery Oriented Services.