Across the Way (ATW) Manager

Weavers Way Co-op; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Weavers Way Co-op in Philadelphia is seeking an Across the Way Manager for our Mt. Airy location. This full-time role oversees health, wellness, beauty, and pet product departments and leads staff with a focus on training and excellent customer service.

The ATW Manager will hire, train, schedule, coach, and run regular staff meetings while ensuring policy compliance and payroll accuracy. Applicants should be members in good standing.

Qualifications

• At least 3 years of people management experience, including hiring and staff development.
• Retail management experience with health, wellness, beauty, or pet products.
• Familiarity with cooperative business models preferred.
• Proficient in POS systems and Microsoft 365 products.
• Excellent communication and customer service skills.
• Ability to multi-task and work independently or in a team.
• The ability to stand for up to 8 hours and lift up to 50 lbs.
• Becoming a member in good standing of Weavers Way Co-op.

Responsibilities

• Hire, train, schedule, and manage Across the Way staff in alignment with HR guidelines; collaborate with HR as needed.
• Focus on staff development through regular feedback and coaching and the development of staff training protocols.
• Hold regular staff meetings and ensure proper communication of store policies and procedures.
• Responsible for payroll-related tasks and ensuring accuracy and timeliness.
• Fill in for staffing gaps and communicate scheduling changes to the Store Manager.
• Oversee all ATW operations, including SOP development, task delegation and scheduling.
• Educate customers on product philosophy and benefits through signage and direct interaction.
• Maintain and ensure cleanliness, organization, and proper presentation of store areas.

Skills

People management

Staff development

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Education

Cooperative business model familiarity

Tools

POS systems

Microsoft 365

Job description

Description

Welcome to Weavers Way Co-op!

Weavers Way is a not-for-profit organization that’s doing things differently to support our local community. As a member-owned co-op, we don’t exist just to make money. Weavers Way operates on a triple bottom line philosophy known as People-Planet-Profit - which means every action we take, we strive to benefit people (our community, employees, and local vendors), planet (we strive to be one of the most sustainable places around!), and profit (so we can support our team members and operate as a business). By joining us, you’re helping us fulfill our mission of keeping dollars in our local community, supporting over 300 local food vendors, and being a part of strengthening and enriching the people and planet around us.

Across the Way (ATW) is located across the street from our Mt. Airy store, and the ATW manager oversees both the Wellness and Pet departments within the store.

Join us as our Across the Way Manager!

We are looking for an energetic, community-oriented, and experienced individual to work as the manager at our Across the Way (Mt. Airy) location. This position is a full-time exempt role with an anticipated 40-45 hours per week. Flexible availability is needed, including nights and weekends. If you have retail management experience and a strong knowledge of health, wellness, beauty, and pet products, then we want to hear from you!

Please note that this position is in a pet store, and members may bring their pets into the store.

Responsibilities

• The ATW manager will hire, train, schedule, and manage Across the Way staff in alignment with HR guidelines; collaborate with HR as needed.
• A key role in the position is focusing on staff development through regular feedback and coaching and the development of staff training protocols
• The ATW manager will hold regular staff meetings and ensure proper communication of store Policies and procedures
• the manager is responsible for making sure payroll-related tasks are completed accurately and on time.
• Fill in for staffing gaps and communicate any scheduling changes to the Store Manager, when applicable.
• Oversee all ATW operations, including SOP development, task delegation and execution, and scheduling.
• Educate customers on product philosophy and benefits through accurate signage , direct interaction , and other applicable mediums.
• Ensure all store facets are maintained, cleaned, organized (?!????? ..class?? ..?? to Have??..??? ..??....??...( etc..?)..??..??..Port?..???....??ಿಸು? ..??DIR HR ...…...... Sl…….…..….. … ……… Contin…..... ?z ≑ .........O}(terraform???..*?) &bf??.content??...??..?Co… &*OP..*OP.. specialists.......??], <...…...

Requirements

• Commitment to the mission and goals of Weavers Way Co-op.
• At least 3 years of people management experience, including hiring and staff development.
• Strong knowledge of health, wellness, beauty, and pet products and trends.
• Familiarity with a cooperative business model is strongly preferred.
• Proficient in POS systems and Microsoft 365 products.
• Excellent communication and customer service skills.
• Strong business acumen and attention to detail.
• The ability to multi-task and exercise good judgement.The ability to work both independently and within a team setting.
• A working knowledge of basic accounting procedures and financial reporting is preferred.
• The ability to remain standing for up to 8 hours.
• The ability to lift, carry, pull, and rotate items weighing up to 50 lbs.
• Be or become, upon hiring, a member in good standing of Weavers Way Co-op.