ACO Programs & Operations Coordinator

Shm; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

VillageMD is seeking an ACO Operations Program Coordinator to support Medicare-oriented programs within our ACO Operations team. This role drives project tracking, executive support, and cross-functional coordination to improve care quality while reducing costs.

Ideal candidates have an associates degree (bachelor's preferred) and 5+ years coordinating healthcare executives, with proficiency in Microsoft Office and CMS/ACO programs. Travel up to 10% may be required. Salary range: $75,000–$85,000.

Qualifications

• Associates degree required; Bachelor's preferred in Healthcare Administration, Public Health, Health Policy, or related field.
• 5+ years of experience supporting executives and managing projects within a healthcare company or consulting firm.
• Direct experience working with Accountable Care Organizations (ACOs) is a strong advantage.

Responsibilities

• Manage complex calendars, schedule high-level meetings, prepare detailed agendas, and coordinate actions and deliverables.
• Track deliverables, milestones, and timelines across business units to ensure strategic initiatives and all ACO deadlines stay on schedule.
• Organize, format, and maintain policies, procedures, and cross-functional team files.
• Support business unit alignment by facilitating team communication, scheduling program check-ins, tracking action items, and following up on outstanding tasks.
• Coordinate closely with leadership and SMEs to support rollout of ACO operations, analytics, strategy, and compliance initiatives.
• Help coordinate collaboration between ACO leadership and partners to support operational solutions aimed at improving quality and reducing care costs.
• Draft, proofread, and distribute clear summaries, memos, and notifications for the ACO team using strong written and verbal skills.
• Apply a foundational understanding of ACOs and CMS programs to support compliant implementation of all processes.

Skills

Organizational Excellence

Attention to Detail

Accountability & Dependability

Analytical & Presentation Mastery

Presentation Development

Agility & Fluidity

Cross-Functional Alignment

Strong Communication

Professional Integrity & Humility

Initiative & Execution

Education

Associates degree required; Bachelor's preferred in Healthcare Administration, Public Health, Health Policy, or related field

Tools

Microsoft Office Suite

Job description

VillageMD is seeking an ACO Operations Program Coordinator to support Medicare-oriented programs within our ACO Operations team. This role drives project tracking, executive support, and cross-functional coordination to improve care quality while reducing costs.

Ideal candidates have an associates degree (bachelor's preferred) and 5+ years coordinating healthcare executives, with proficiency in Microsoft Office and CMS/ACO programs. Travel up to 10% may be required. Salary range: $75,000–$85,000.