Acima Store Manager

AcceptanceNow; Tullahoma (TN); On-site; USD 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead retail operations and enhance customer satisfaction. This full-time role involves managing store activities, driving sales, and developing team members to achieve their best. With a focus on leadership and motivation, you'll create a positive work environment while overseeing sales objectives and customer interactions. The company offers a comprehensive benefits package and opportunities for career growth in a supportive and award-winning culture. If you're passionate about retail and leadership, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Weekly Pay

Partner Discounts

Qualifications

• Minimum age of 18 with a high school diploma or GED.
• Proven success in retail sales management with strong leadership skills.

Responsibilities

• Manage daily store operations and motivate coworkers to achieve sales goals.
• Train and develop staff while overseeing customer service quality.

Skills

Retail Sales Management

Leadership Skills

Communication Skills

Microsoft Office Proficiency

Inventory Management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

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Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We are a leader in the Lease-To-Own space, offering customers the ability to acquire their dream products without traditional financing constraints. Currently, we have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Role

The Store Manager plays a crucial role in the daily operations of our retail partner stores. Responsibilities include managing all store activities, maximizing revenue and profits, and overseeing the training and development of coworkers. The role requires meeting sales goals and improving processes to increase store sales. This position is based in one of our retail partner store locations.

Compensation

The Store Manager is paid a salary according to our payroll procedures, with potential bonuses and incentives based on performance and eligibility criteria.

Salary: $36,720-$44,523/year

Key Responsibilities

Management and Leadership

• Manage and direct store coworkers daily
• Motivate, evaluate, coach, and counsel staff, including disciplinary actions when necessary
• Identify and recommend coworkers for promotion
• Build partnerships with store personnel to generate referrals and educate them on lease processes
• Train and assess customer service skills
• Use discretion in management duties concerning staff, sales, and customers
• Enhance sales and account management skills through ongoing coaching
• Resolve coworker and customer issues promptly
• Create a positive work environment to retain staff
• Recruit, interview, and hire store staff

Sales

• Set and monitor sales objectives
• Guide coworkers in sales activities
• Oversee rental and lease agreement conversions and sales outcomes
• Handle challenging accounts requiring managerial intervention
• Authorize customer commitments
• Supervise daily sales duties
• Promote leasing services to potential customers
• Educate customers on lease terms and payment protocols
• Oversee sales and account operations
• Guide customer interactions to ensure clarity and service quality

Job Requirements

• Minimum age of 18
• High school diploma or GED
• Proven success in retail sales management
• Strong leadership and motivational skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and relevant software
• Knowledge of inventory and merchandising principles
• Familiarity with rental/leasing industry practices (a plus)
• Organized with good time-management skills
• Flexible schedule including evenings, weekends, and holidays
• Consistent in-person attendance

Why Work For ACIMA/A-Now?

• Comprehensive benefits: Medical, Dental, Vision, Life Insurance, 401(k), Paid Time Off, and more
• Award-winning culture
• Career growth opportunities
• Weekly pay
• Partner discounts

Work Hours & Physical Demands

This is a full-time role with hours varying including evenings and weekends. The role involves active standing, walking, bending, and other physical activities throughout the day.

Equal Opportunity Statement

Acima is an equal opportunity employer committed to diversity and inclusion, making employment decisions without regard to race, religion, gender, age, or other protected characteristics.