ACH Operations Specialist

Frontier Community Credit Union; Fort Leavenworth (KS); On-site; USD 22,000 - 31,000; Full time

Job summary

Frontier Community Credit Union in Fort Leavenworth, KS is seeking an ACH Operations Specialist to join our team. If you enjoy helping members and handling calls, this position offers a rewarding, service-focused environment.

The role is full-time with a schedule of Monday–Friday 8:00 am to 5:00 pm, and pays $19.00 per hour. Ideal candidates have 1–2 years in ACH/banking and solid computer skills, with Spanish as a plus.

Qualifications

• Minimum one - two years related experience (ACH, banking, or reports).
• High school diploma or GED.
• Intermediate computer skills, including Microsoft Office (Word, Excel, and Outlook), and the ability to learn and navigate multiple technology platforms.

Responsibilities

• Providing prompt, accurate, professional, and friendly service to all of our members.
• Requires problem-solving when the established procedure does not fully address the inquiry.
• Adhere to compliance policies when resolving issues.
• Preparing required daily, weekly, and monthly reports.
• Maintaining a dependable record of attendance and timeliness.
• Detailed and logical

Skills

ACH experience

Customer service

Multitasking

Phone handling

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization Value Proposition

Integrity. Dedicated Service. Financial Solutions. Anytime, Anywhere.

Our Mission Statement

As a member-owned financial cooperative, our mission is:

• To provide financial products and services in a professional, friendly and convenient atmosphere through innovation, technology and cost effective products.
• To encourage and educate our members in methods to manage and control their financial well-being.
• To apply safe and sound financial management policies that insure the Credit Union's continued growth, by maintaining adequate operating controls, capital reserves and liquidity at all times.

Our Vision Statement

The vision of Frontier Community Credit Union is to be the primary financial institution of our members.

Description

"People Helping People"

It is what we do at Frontier Community Credit Union. We are looking for a service-oriented individual to fill our ACH Operations Specialist position at our Ft Leavenworth location. If you enjoy helping people, are comfortable talking on a phone and detailed oriented, we encourage you to apply and become part of the movement!

Work Schedule

• Monday - Friday 8:00 am - 5:00 pm

Pay: $19.00 per hour

Other ACH Operations Duties Include

• Providing prompt, accurate, professional, and friendly service to all of our members
• Requires problem-solving when the established procedure does not fully address the inquiry
• Adhere to compliance policies when resolving issues
• Preparing required daily, weekly, and monthly reports
• Maintaining a dependable record of attendance and timeliness
• Detailed and logical

Knowledge, Skills, and Abilities

• Minimum one - two years related experience (ACH, banking, or reports)
• High school diploma or GED
• Intermediate computer skills, including Microsoft Office (Word, Excel, and Outlook), and the ability to learn and navigate multiple technology platforms

Frontier is an Equal Opportunity Employer

Position Requirements

Requirements

• Excellent focus with an understanding of how to adapt to each report while focusing on the outcome to solve problems efficiently.
• The ability to multitask, working proficiently while conversing on the phone, searching for information, reading, typing, and quickly picking up new technology.
• A preference to working in an ever-changing, fast-paced, environment where you can effectively manage time and exhibit reliability and dependability in attendance.
• Emotional resiliency to manage feelings and find positive aspects in most situations.
• Bi-Lingual in Spanish is a plus

Full-Time/Part-Time Full-Time

Location Fort

Number of Openings 1

Shift Days

Req Number ACC-26-00001

Rate of Pay 19.00

This position is currently accepting applications.