ACH Specialist

Catalyst Corporate Federal Credit Union; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Flexible health and insurance options

Paid time off including federal holidays

Onsite fitness facility

Massage therapy and personal training services

Job summary

Catalyst Corporate Federal Credit Union in Plano, TX, is seeking a Full-Time ACH Specialist responsible for providing excellent customer service and managing operational duties related to ACH and card services. The ideal candidate will have 2-3 years of customer service experience, basic computer skills, and post-high school education. The position offers a competitive compensation package, flexible health benefits, and family-friendly policies.

Qualifications

• 2-3 years of customer service experience required.
• Basic computer and office skills a must.
• Equivalent education to at least one year of additional coursework.

Responsibilities

• Process ACH files and transmit ACH origination files.
• Enter ACH returns through TranZact.
• Answer inquiries regarding ACH rules and software.

Skills

Customer service experience

Basic computer skills

Post-high-school education

Education

Post-high-school education equivalent to one year of coursework

Job description

Full Time, Permanent Opportunity for ACH Specialist (Must be local to Plano, TX)

Catalyst is seeking an ACH Specialist who will provide excellent customer service for our ACH and card services products to member credit unions. The role requires managing multiple tasks simultaneously while ensuring all department service standards and procedures are met.

Role Overview

The ACH Specialist will perform operational duties that include timely processing of ACH files, transmitting ACH origination files, entering ACH returns through TranZact, and answering member credit union inquiries regarding ACH rules and software functionality.

Essential Requirements

• 2-3 years of customer service experience
• Basic computer and office skills
• Post‑high‑school education equivalent to at least one year of additional coursework

Additional Skills And Experience Are a Plus

• Experience with ACH and/or ATM/debit card processing
• Banking experience
• Accredited ACH Professional (AAP) designation

Benefits

• Competitive base pay and complete compensation package, including 401(k) with company match, flexible health and insurance options, disability and life insurance, and a flexible spending account
• Paid time off: federal holidays, vacation, sick leave, parental leave, and volunteer time
• Family‑friendly policies, casual work environment, paid parking, onsite fitness facility, and additional onsite services such as massage therapy and personal training
• Membership as a credit union employee and recognition as a “Best Place for Working Parents” since 2021

Catalyst is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.