ACE Programs Director: Student Success & Advising

City University of New York; New York (NY); On-site; USD 95,000 - 141,000; Full time

Benefits offered by this job

Health plans

Tuition waivers for graduate study

Generous paid time off

Job summary

Lehman College of The City University of New York seeks an ACE Program Director to lead the Accelerate, Complete, and Engage initiative. This role oversees academic advisement, career and financial supports, and program strategy to boost enrollment and student success.

You will partner with campus offices, manage a diverse team, and ensure data-driven improvements in outcomes. The ideal candidate will have a strong background in higher education administration, budget management, and inclusive

Qualifications

• Bachelor’s degree (master’s preferred) in an appropriate discipline and eight years related experience.
• Master’s degree in Higher Education Administration, Educational Leadership, Educational Psychology, Counseling, and/or Social Work will be considered as a substitute for 2 years’ experience.
• Strong management and supervisory skills, ability to manage change and build productive teams.
• Demonstrated budget oversight and planning experience.
• Demonstrated successful program management experience, including strategy development.
• Understands the experiences of historically marginalized racial groups in the U.S in education, particularly Black, Indigenous, and Latinx groups.
• Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and external stakeholders
• Excellent organization, project management, communication, and facilitation skills
• Proficient computer skills, particularly Microsoft Office; CUNYfirst and Tableau data visualization software a plus

Responsibilities

• Develops and monitors a comprehensive program of academic advisement, career counseling, and other support and financial aid services for a designated cohort of ACE students.
• Develops and implements strategies to improve retention and performance of ACE students in collaboration with ACE advisors and career and employment specialists
• Implements academic interventions and other initiatives to improve students’ performance and retention;
• Evaluates program services and develops interventions for probation and at-risk students; makes recommendations to improve program offerings
• Oversees program’s budget and daily administration, including scheduling and timely delivery of services
• Establishes and maintains relationships with academic departments, including scheduling of ACE classes
• Oversees recruitment of new students, including coordination with other college offices
• Attends monthly meetings at the CUNY Central, and other periodic program-wide events
• Supervises dedicated ACE advisors, career services, financial aid, and instructional and/or clerical staff.

Skills

Management

Budget oversight

Program management

Diversity & inclusion

Communication

Facilitation

Project management

Data-driven evaluation

Education

Bachelor’s degree

Master’s degree (substitute for 2 years experience)

Tools

Microsoft Office

CUNYfirst

Tableau

Job description

Lehman College of The City University of New York seeks an ACE Program Director to lead the Accelerate, Complete, and Engage initiative. This role oversees academic advisement, career and financial supports, and program strategy to boost enrollment and student success.

You will partner with campus offices, manage a diverse team, and ensure data-driven improvements in outcomes. The ideal candidate will have a strong background in higher education administration, budget management, and inclusive