Accreditation Manager

Sacbar; Boston, Northern (MA, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work schedule

Boston office hybrid days on Tue/Thu

Health benefits

401k with match

Student loan contributions

Volunteer opportunities

Wellness program

Job summary

Pri-Med Institute seeks an Accreditation Manager to lead compliance with CME/CE accreditation standards and regulatory requirements. You will partner with the VP, Accreditation to train staff, manage reaccreditation, and optimize workflows for efficient accreditation operations.

The role offers remote flexibility with optional Boston hybrid days, emphasizing accuracy, collaboration, and adoption of technology to streamline processes.

Qualifications

• Bachelor’s degree with four years of professional accreditation experience is required.
• Exceptional organizational and time management skills.
• Outstanding written and verbal communication skills.
• Strong problem-solving abilities and adaptability.
• Customer service mindset for internal customers.
• Experience managing multiple priorities in deadline-driven environments.
• Proficiency with Microsoft Office Suite and web-based apps.
• Experience with Salesforce and Smartsheet preferred.

Responsibilities

• Ensure compliance with ACCME, AAFP, AANP, CBRN accreditation standards and MOC requirements.
• Review and input documentation for CME/CE activities (credit values, disclosures, etc).
• Train team on accreditation policies and best practices with VP, Accreditation.
• Maintain documentation for reaccreditation, audits and internal reviews.
• Oversee disclosure review processes and communications.
• Improve workflows to better adhere to CME/CE requirements.
• Support ACCME Accreditation with Commendation and Innovation Partner status.
• Oversee timely reporting of CME activity and learner data to PARS with internal teams.
• Ensure MOC requirements are implemented in internal systems.
• Oversee CE Broker activity reporting and collaborate with data team.
• Maintain state CME/CE requirements database and update internal systems.
• Respond to customer inquiries regarding credits and reporting.
• Recommend improvements to learning systems, templates and tools.
• Support cross-functional coordination for events (virtual and in-person).

Skills

Organizational skills

Time management

Project management

Attention to detail

Written communication

Verbal communication

Problem-solving

Customer service mindset

Microsoft Office

Salesforce

Smartsheet

Education

Bachelor’s degree

Tools

Salesforce

Smartsheet

Job description

We are seeking a dynamic and detail-oriented Accreditation Manager to join the Pri-Med team! This multifaceted role partners with the VP, Accreditation to ensure that Pri-Med Institute’s CME/CE program is innovative, collaborative, effective, and meets the high standards of our learners, partners and supporters. The ideal candidate will thrive in a team-oriented and fast-paced environment, managing multiple concurrent projects with precision and attention to detail. They will also be curious and eager to use technology and platforms to find new, more efficient ways of working.

As a leader in primary care continuing medical education (CME) since 1995, Pri-Med Institute provides clinicians across the US with timely and practical insights through online and in-person education. Pri-Med Institute is the accredited division of Pri-Med. While the environment is fast-paced, our team values work-life balance, flexibility, and continuing education for team members.

This position can be fully remote, or, if Boston-based, a hybrid role with in-person office days on Tuesdays and Thursdays at Pri-Med’s headquarters in the Back Bay section of Boston.

Key Responsibilities:

Continuing Education Accreditation and Compliance

• Manage day-to-day compliance with ACCME, AAFP, AANP, and CBRN accreditation standards, MOC requirements, AMA credit system, and other regulatory requirements.
• Provide timely and accurate review and input of documentation (credit values, partner statements, disclosures, etc.) for all CME/CE activities.
• Serve as subject matter expert on accreditation and pertinent regulatory guidelines, partnering with the VP, Accreditation to train team members on accreditation, department policies, and best practices.
• Maintain documentation needed for reaccreditation, audits, and internal reviews.
• Manage financial disclosure review, mitigation, documentation, and communication processes.
• Modify workflows as needed to ensure staff can more easily adhere to CME/CE requirements in day-to-day duties.
• Help Pri-Med Institute maintain ACCME Accreditation with Commendation and Innovation Partner status by working with the team to assess best practices and implement process improvements.

State Requirements and Reporting

• Oversee timely reporting of CME activity and learner completion data to ACCME’s Program and Activity Reporting System (PARS), working collaboratively with internal teams on automated processes and reporting.
• Ensure MOC requirements are implemented through internal systems.
• Manage CE Broker activity reporting and work collaboratively with data team on credit reporting.
• Maintain current database of state medical boards’ CME/CE requirements, and update internal systems as needed.
• Respond to customer support inquiries regarding credits and reporting.
• Recommend practical improvements to learning systems, workflows, templates, and administrative tools.
• Oversee timely reporting of CME activity and learner completion data to ACCME’s Program and Activity Reporting System (PARS), working collaboratively with internal teams on automated processes and reporting.

Operations

• Support virtual and in-person educational events through on-site support, customer service, or other logistics as needed.
• Collaborate with digital, marketing, education and clinical teams on content, ensuring appropriate credit and communication requirements are in place for all CME/CE activities and support materials.
• Create, maintain, and regularly update standard operating procedures for accreditation, activity review, PARS reporting, CE Broker reporting, and disclosure management.
• Establish clear workflows, templates, checklists, and quality-control processes that support cross-training and continuity of operations.
• Appropriately utilize technology and AI platforms to support job responsibilities.
• Perform other related duties as assigned.

Requirements:

• Bachelor’s degree with at least four years of professional accreditation experience
• Exceptional organizational, time management, project management, and attention-to-detail skills
• Outstanding written and verbal communication skills
• Strong problem-solving skills and adaptability in dynamic environments
• Customer service mindset for internal customers
• Demonstrated experience managing multiple priorities in deadline-driven environments
• Proficiency in Microsoft Office Suite and web-based applications
• Experience with Salesforce and Smartsheet preferred
• Travel to 2-4 Pri-Med conferences and industry meetings per year, as well as Pri-Med’s Boston office 1-2 times per year

Pri-Med Perks:

• We promote work/life balance by offering flexible work schedules, Summer Fridays, Winter Vacation, and paid parental leave.
• Boston-based applicants: Flexible work-from-home schedule, with in-person office days on Tuesdays and Thursdays.
• Health Benefits: medical, dental & vision, plus a wellness program, which allows employees to earn up to $1,100 per calendar year to help offset the cost of health insurance.
• 401k with generous company match.
• Student loan debt contributions.
• Flexible spending accounts, commuter benefits, pet insurance, disability & life insurance.
• We give back by hosting donation drives and providing volunteer opportunities for our employees.

Diversity is a priority for us. We provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, national origin, age, disability, sexual orientation, gender identity, or gender expression.