Accounts Receivable Specialist (TEMPORARY, REMOTE)
Join to apply for the Accounts Receivable Specialist (TEMPORARY, REMOTE) role at CommUnityCare Health Centers.
Reporting to the Accounts Receivable Supervisor, this role supports the CommunityCare Revenue Cycle Management (RCM) team in following up and resolving outstanding insurance claims. The main goal is to investigate, follow up on, and resolve claims submitted for payment, creating detailed notes on the status of each claim.
Please note that we currently hire candidates exclusively from the following states:
- Arizona
- Connecticut
- Florida
- Georgia
- Michigan
- North Carolina
- Ohio
- Texas
Essential Functions
- Follow up with insurance carriers daily to collect past due amounts for medical claims, addressing denials or benefit changes.
- Maintain an accurate aging of accounts, including AR analysis and follow-up.
- Stay informed on billing and medical policies for all payers.
- Understand reimbursement processes for In and Out of Network services.
- Create and follow up on appeals to contest denials or incorrect payments.
- Review complex denials and resolve issues, including refund requests, disputes, and appeals.
- Collaborate with all RCM departments to resolve claim payment issues.
- Ensure compliance with organizational policies, procedures, and values.
- Assist the AR Supervisor in reviewing and resolving open accounts.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities
- Excellent relationship-building and customer service skills.
- Proficiency in data entry, research, and information retrieval using computers.
- Strong attention to detail, accuracy, and multitasking ability.
- Highly developed problem-solving skills.
- Professional and courteous communication with staff, payers, patients, and families.
- Adherence to ethical standards and organizational values.
- Ability to identify issues promptly and report them.
- Reliable attendance and ability to manage high work volumes independently.
- Monitoring claims processing steps effectively.
Minimum Education
- High School Diploma or GED
Minimum Experience
- At least 3 years managing Accounts Receivable and following up with payers.
- At least 1 year communicating effectively with insurance payers and internal teams.
- 3 years working with medical terminology, ICD10, CPT, HCPCS coding, and HIPAA.
- 2 years with data processing, Excel, Microsoft Office, and medical practice management software.
- 3 years working with various insurance payers and understanding their reimbursement policies.
- 3 years handling complex insurance issues, including payer assignment, EOB adjustments, and refunds.
Additional Details
- Seniority Level: Mid-Senior level
- Employment Type: Temporary
- Job Function: Accounting/Auditing and Finance
- Industries: Hospitals and Health Care
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