Accounts Receivable Specialist - Resident Billing

Priority Dispatch Corp.; Cincinnati (OH); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Life insurance

401(k) with match

Bonuses

Paid time off

Job summary

Towne Properties seeks an Accounts Receivable Specialist - Past Residents to join our Cincinnati team. This full-time role supports move-out billing, refunds, and payment processing while maintaining strong resident relations.

You will handle credit card payments, communicate clearly with residents and colleagues, and assist with collections as needed. The position requires reliability and a customer-service mindset in a busy office.

Qualifications

• 6+ months of general accounting experience required.
• Experience in accounts receivable and collections is a plus.
• Proficiency with basic arithmetic and ten-key calculator.
• Familiarity with MS Word, Excel, Outlook and Yardi.

Responsibilities

• Review move-out paperwork for accuracy, investigate discrepancies, and facilitate necessary adjustments and corrections.
• Process billing and refunds for residents who have moved out.
• Receive and record credit card payments, payments from collection agencies, and payments from former residents.
• Address disputes related to final billing, providing responses or forwarding inquiries as appropriate.
• Manage incoming emails and phone calls, assisting with write-off reports and initiating accounts for collections as needed.
• Support the processing of check scan batches and manually scan payments for Alliance Bank as required.
• Assist residents and field personnel with inquiries related to accounts receivable.
• Provide backup support for front desk operations.

Skills

General accounting

Accounts receivable

Communication

Attention to detail

Reliability

Customer service

Tools

Yardi

Microsoft Excel

Microsoft Word

Microsoft Outlook

Ten-key calculator

Job description

Towne Properties seeks an Accounts Receivable Specialist - Past Residents to join our Cincinnati team. This full-time role supports move-out billing, refunds, and payment processing while maintaining strong resident relations.

You will handle credit card payments, communicate clearly with residents and colleagues, and assist with collections as needed. The position requires reliability and a customer-service mindset in a busy office.