Accounts Receivable Specialist - Past Residents

Priority Dispatch Corp.; Cincinnati (OH); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Life insurance

401(k) with match

Bonuses

Paid time off

Job summary

Towne Properties seeks an Accounts Receivable Specialist - Past Residents to join our Cincinnati team. This full-time role supports move-out billing, refunds, and payment processing while maintaining strong resident relations.

You will handle credit card payments, communicate clearly with residents and colleagues, and assist with collections as needed. The position requires reliability and a customer-service mindset in a busy office.

Qualifications

• 6+ months of general accounting experience required.
• Experience in accounts receivable and collections is a plus.
• Proficiency with basic arithmetic and ten-key calculator.
• Familiarity with MS Word, Excel, Outlook and Yardi.

Responsibilities

• Review move-out paperwork for accuracy, investigate discrepancies, and facilitate necessary adjustments and corrections.
• Process billing and refunds for residents who have moved out.
• Receive and record credit card payments, payments from collection agencies, and payments from former residents.
• Address disputes related to final billing, providing responses or forwarding inquiries as appropriate.
• Manage incoming emails and phone calls, assisting with write-off reports and initiating accounts for collections as needed.
• Support the processing of check scan batches and manually scan payments for Alliance Bank as required.
• Assist residents and field personnel with inquiries related to accounts receivable.
• Provide backup support for front desk operations.

Skills

General accounting

Accounts receivable

Communication

Attention to detail

Reliability

Customer service

Tools

Yardi

Microsoft Excel

Microsoft Word

Microsoft Outlook

Ten-key calculator

Job description

Job Details

Job Location: Monastery - Cincinnati, OH 45202

Position Type: Full Time

Salary Range: $20.00 - $22.00 Hourly

Job Shift: Day

Position

Accounts Receivable Specialist - Past Residents

Location: Monastery - Corporate Office - Mt. Adams - Cincinnati, OH

Pay Rate: $20-22/hour (based on experience and qualifications)

Office Hours: Monday through Friday, 8am - 4:30pm

What We Are Looking For:

• 6+ months of general accounting experience is required, along with a foundational understanding of accounting principles and procedures.
• Experience in accounts receivable and collections is a plus.
• Proficiency in basic arithmetic and ten-key calculator skills.
• Familiarity with standard office software, including Microsoft Word, Excel, Outlook, and Yardi.
• Exceptional oral communication and customer service skills that foster positive interactions, with an empathetic approach toward residents and colleagues, and the ability to remain calm and effective in high-stress situations.
• Strong attention to detail, with the ability to meet deadlines and solve problems effectively.
• Dependable and trustworthy nature, demonstrated by a proven track record of reliability.
• Willingness to undergo a drug and background check upon receiving an offer.

Here’s What You’ll Be Responsible For:

• Review move-out paperwork for accuracy, investigate discrepancies, and facilitate necessary adjustments and corrections.
• Process billing and refunds for residents who have moved out.
• Receive and record credit card payments, payments from collection agencies, and payments from former residents.
• Address disputes related to final billing, providing responses or forwarding inquiries as appropriate.
• Manage incoming emails and phone calls, assisting with write-off reports and initiating accounts for collections as needed.
• Support the processing of check scan batches and manually scan payments for Alliance Bank as required.
• Assist residents and field personnel with inquiries related to accounts receivable.
• Provide backup support for front desk operations.

Why Join Towne?

At Towne Properties, we care for our associates as much as our communities. We offer:

• Health/Dental/Vision and Life insurance, FSA, 401(k) with match, plus yearly bonuses.
• Paid holidays, vacation, and sick and personal days.
• Training, certification support, and career advancement through Towne University.
• Supportive team environment, referral bonuses, recognition programs and more.
• Family-owned since 1961 with a strong foundation for your career growth.
• Proud Energage Top Workplace 2018–2025.

Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.

Requirements

• 6+ months of general accounting experience
• Exceptional oral communication and customer service skills
• Ability to maintain professionalism in challenging conversations