Accounts Receivable Specialist - Payments & Disputes

Schneider; Green Bay (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

401(k) with company match

Paid time off and paid holidays

Tuition reimbursement

Job summary

Schneider is seeking an Accounts Receivable Specialist in Green Bay to use effective collection techniques to reduce outstanding receivables. The Accounts Receivable Specialist will work closely with customers to solve billing problems and make sure invoices get paid.

The position is on-site in Green Bay, WI, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and requires 2+ years in accounting or customer service. Comprehensive benefits and growth opportunities are provided by Schneider.

Qualifications

• Two years of accounting or business experience preferred.
• Two years of customer service or transportation experience preferred.
• Strong interpersonal skills.
• Able to make quick decisions.
• Able to facilitate change and learn new processes.

Responsibilities

• Analyze customer transactions to resolve outstanding disputes.
• Communicate with customers to identify risks and payment trends.
• Identify invoicing and profile needs of customers through start-up calls.
• Participate in account reviews with sales associates and customers.
• Escalate problems to the appropriate parties when necessary.

Skills

Interpersonal skills

Decision making

Adaptability

Customer service experience

Job description

Schneider is seeking an Accounts Receivable Specialist in Green Bay to use effective collection techniques to reduce outstanding receivables. The Accounts Receivable Specialist will work closely with customers to solve billing problems and make sure invoices get paid.

The position is on-site in Green Bay, WI, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and requires 2+ years in accounting or customer service. Comprehensive benefits and growth opportunities are provided by Schneider.