Accounts Receivable Specialist (Hybrid)

spsnorthamerica; Nashville (TN); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Career growth

Learning & development

Recognition programs

Paid time off

Referral bonuses

Comprehensive benefits

Job summary

SPS North America is seeking an Accounts Receivable Specialist to support billing, collections, cash application, and AR reporting. The role requires 3–5 years of AR experience, a relevant degree, and proficiency with SAP ERP and Excel.

The position is in a hybrid setting with candidates within commuting distance to Nashville, DC, or Pittsburgh, and offers the opportunity to contribute to cash flow, reduce DSO, and improve receivables processes across the organization.

Qualifications

• Associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or related field; practical experience may qualify.
• Three to five years of AR experience including billing, collections, cash application, and reconciling accounts.
• Working knowledge of SAP ERP and Excel; experience preparing AR aging and DSO reports.
• Strong attention to detail, communication and problem-solving; able to manage priorities independently and collaborate across functions.

Responsibilities

• Monitor open receivables and customer payment behavior.
• Manage dunning activities and follow-up on collections.
• Apply incoming cash accurately and reconcile with invoices.
• Resolve payment disputes with internal stakeholders and escalate when needed.
• Prepare AR aging and DSO reports; monitor risk and potential bad debts.
• Handle billing, invoicing, and support month-end close and revenue recognition.

Skills

Communication skills

Attention to detail

Problem solving

Prioritization

Cross-functional collaboration

Education

Bachelor’s/Associate’s degree in Accounting/Finance/Business Administration

Tools

SAP ERP

Microsoft Excel

Job description

Accounts Receivable Specialist

Work Setting: Hybrid (in-person/remote)

Location: Candidates must reside within a reasonable commuting distance of one of the following locations: New York City, NY; Nashville, TN; or Pittsburgh, PA.

Role Purpose

The Accounts Receivable Specialist supports accurate and timely billing, collections, cash application, and receivables reporting. The role monitors customer payment behaviour, resolves payment issues, and helps maintain strong cash flow and reliable financial reporting.

Key Responsibilities

Receivables Monitoring & Collections

• Monitor open receivables and customer payment behaviour.
• Manage dunning activities, including customer reminders and collection follow-up.
• Coordinate with external collection agencies when needed.

Cash Application & Reconciliation

• Apply incoming cash accurately and on a timely basis.
• Reconcile incoming payments with customer invoices and investigate discrepancies.

Dispute Resolution & Escalation

• Resolve customer payment disputes in coordination with relevant internal stakeholders.
• Escalate overdue accounts and unresolved issues appropriately.

AR Reporting & Risk Monitoring

• Prepare and maintain reporting on accounts receivable aging and Days Sales Outstanding (DSO).
• Identify and report potential bad debt risks.

Billing, Invoicing & Period-End Support

• Handle billing and invoicing, ensuring accuracy and timeliness.
• Support month-end closing activities.
• Support revenue recognition activities.

Cross-Functional Coordination

• Coordinate within Finance and Operational Client Management on payment, billing, and receivables matters.
• Work with external collection agencies when additional collection support is required.

Qualification & Experience

• Associate's or bachelor's degree in Accounting, Finance, Business Administration, or a related field; equivalent practical experience may be considered.
• Three to five years of relevant accounts receivable experience, including billing, collections, cash application, and account reconciliation.
• Working knowledge of ERP (preferably SAP) and accounting systems, with proficiency in Microsoft Excel and experience preparing AR aging and DSO reports.
• Strong attention to detail, communication, and problem-solving skills, with the ability to manage priorities independently and collaborate across functions.

Key Success Factors

• Build and maintain excellent working relationships with Operational Client Management, ensuring timely communication and effective coordination on billing, collection, and account-related matters.
• Engage with clients professionally, respectfully, and solution-oriented, including when managing disputes, delayed payments, or other difficult circumstances.
• Demonstrate ownership and reliability by following through on commitments, escalating risks promptly, and contributing to accurate billing, timely collections, and strong receivables performance.

Other duties

Responsibilities may evolve based on client requirements, operational priorities, and business needs. The successful candidate must demonstrate sound judgment, ownership, discretion, and a proactive approach to maintaining a safe, reliable, and exceptional workplace.

Compensation

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status

This posting is for an existing vacancy.

Pay Range $67,000 - $80,000 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experie