Accounts Receivable Specialist - Customer-Focused In-Office

Bildon; Plymouth (MI); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Medical & Dental

Life Insurance

PTO

401k & Company Match

Town Shares

Job summary

Bildon is seeking an Accounts Receivable Specialist for our Plymouth, MI office. This full-time, in-office role involves handling billing inquiries, invoice processing, and payment follow-up while delivering exceptional customer service.

You will work across departments to maintain accurate records and ensure a positive customer experience. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a collaborative environment.

Qualifications

• Two years of related education and/or experience preferred.
• Drug screen and criminal background screening required.
• Must be at least 18 years of age.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently while staying organized and managing priorities.
• Comfortable using computers, office equipment, and business systems.
• Commitment to workplace safety and company procedures.

Responsibilities

• Serve as primary contact for customers with billing inquiries and account questions.
• Monitor AR emails, send statements, and follow up on invoices.
• Input invoices into online billing portals and ensure proper documentation.
• Maintain accurate customer records and support general office operations.
• Collaborate with service, dispatch, parts, warranty, and accounting teams to resolve issues.
• Adapt to changing priorities and take on additional responsibilities as needed.
• Follow all safety policies to maintain a safe work environment.

Skills

Customer service

Communication

Problem solving

Time management

Computer proficiency

Safety compliance

Job description

Bildon is seeking an Accounts Receivable Specialist for our Plymouth, MI office. This full-time, in-office role involves handling billing inquiries, invoice processing, and payment follow-up while delivering exceptional customer service.

You will work across departments to maintain accurate records and ensure a positive customer experience. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a collaborative environment.