Accounts Receivable Specialist: Collections & Reporting

Concentra; Westminster (CO); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer -

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Colleague Referral Bonus Program

Tuition Reimbursement

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra in Westminster, CO is seeking an Account Receivable Representative to perform AR duties, ensure timely and accurate collection of payments, daily cash reconciliation, and reporting in line with Concentra policies. The role requires excellent attention to detail, strong communication, and discretion handling confidential information; experience with Excel, Outlook, and Word is preferred.

This position offers benefits including a 401(k) plan with employer match, insurance, paid time off,

Qualifications

• Degree must be from an accredited college or university.
• Customarily has at least three or more years of demonstrated collection experience (occupational health, preferred)
• Excellent writing and documentation skills.
• Ability to work independently and handle multiple tasks.

Responsibilities

• Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs
• Processes rebills and composes correspondence to customers
• Monitors and reviews account aging reports to ensure timely collection
• Reviews documents and reconciles discrepancies and makes needed adjustments
• Performs account payment reconciliations with incoming receipts
• Prepares and distributes periodic reports on A/R and past due accounts for management and clients
• Negotiates with clients’ repayment terms on past due accounts
• Makes decisions on referring accounts for collection or writing off
• Trains new employees and assist peers
• Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice

Skills

Service Mentality

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Decision Making

Customer Service

Communication

HIPAA/PHI Confidentiality

Microsoft Excel

Microsoft Outlook

Microsoft Word

Education

Accredited college/university degree

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Concentra in Westminster, CO is seeking an Account Receivable Representative to perform AR duties, ensure timely and accurate collection of payments, daily cash reconciliation, and reporting in line with Concentra policies. The role requires excellent attention to detail, strong communication, and discretion handling confidential information; experience with Excel, Outlook, and Word is preferred.

This position offers benefits including a 401(k) plan with employer match, insurance, paid time off,