Accounts Receivable Specialist: Collections & Customer Care

Cintas Corporation; Allentown (Lehigh County); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/ESOP

Insurance: Disability, Life, AD&D (100

Job summary

Cintas Corporation in Allentown, PA is looking for an Accounts Receivable Representative to manage AR processes for assigned accounts and identify overdue balances. You will plan recovery actions and maintain strong customer relationships.

The role requires frequent phone contact with debtors, negotiation of payoff deadlines or payment plans, resolving discrepancies, and keeping account statuses up to date while ensuring compliance.

Qualifications

• 2+ years of collections experience required.
• Proficiency with MS Office (Excel, Word, Outlook) and intranet/internet.

Responsibilities

• Manage accounts receivable for assigned accounts and identify outstanding debts.
• Plan course of action to recover payments; heavy customer contact by phone.
• Investigate discrepancies and update account status; alert supervisors as needed.
• Ensure professional handling of confidential information and compliance.

Skills

Collections experience

Confidential information handling

MS Office proficiency

Customer service skills

Attention to detail

Education

High School Diploma or GED

Tools

SAP

AS400

Job description

Cintas Corporation in Allentown, PA is looking for an Accounts Receivable Representative to manage AR processes for assigned accounts and identify overdue balances. You will plan recovery actions and maintain strong customer relationships.

The role requires frequent phone contact with debtors, negotiation of payoff deadlines or payment plans, resolving discrepancies, and keeping account statuses up to date while ensuring compliance.