Accounts Receivable Specialist – Collections & Customer Care

Cintas Corporation; Wilkes-Barre (Luzerne County); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/ESOP

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Career Development Opportunities

Job summary

Cintas Corporation in Wilkes-Barre, PA is seeking an Accounts Receivable Representative to manage all accounts receivable tasks, contact customers, and pursue collections.

The role emphasizes phone follow-ups, discrepancy investigation, and maintaining accurate account records; requires 2+ years of collections and proficiency in Excel/Word.

Strong organizational skills and the ability to handle confidential information are essential; the company offers benefits and opportunities for development.

Qualifications

• High School Diploma/GED required.
• 2+ years collections experience.
• Ability to handle confidential information professionally to reach collections targets.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet.

Responsibilities

• Manage all accounts receivable related functions.
• Track assigned accounts to identify outstanding debts and plan recovery actions.
• Make heavy phone contact with customers and debtors.
• Locate and contact debtors regarding payment status and negotiate payoff deadlines or payment plans.
• Investigate discrepancies; update account status and database regularly.
• Alert supervisors of customers unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Skills

2+ years collections experience

Confidential information handling

Microsoft Office proficiency

Intranet/internet literacy

Education

High School Diploma/GED

Tools

SAP

AS400

Job description

Cintas Corporation in Wilkes-Barre, PA is seeking an Accounts Receivable Representative to manage all accounts receivable tasks, contact customers, and pursue collections.

The role emphasizes phone follow-ups, discrepancy investigation, and maintaining accurate account records; requires 2+ years of collections and proficiency in Excel/Word.

Strong organizational skills and the ability to handle confidential information are essential; the company offers benefits and opportunities for development.