Accounts Receivable Specialist — Cash Flow & Customer Care

Native Pest Management; Tallahassee (FL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k match

Paid vacation

Paid training

Employee discounts

Employee referral bonus

Job summary

Native Pest Management is seeking a detail-oriented Accounts Receivable Representative to support Customer Service and Operations by managing customer accounts and payments. This in-person role in Tallahassee involves inbound and outbound billing communications and collaboration with internal teams to ensure accurate reconciliations.

The ideal candidate has prior AR or billing experience, strong communication skills, and proficiency with CRM/accounting software.

Qualifications

• Experience in customer service and AR/billing preferred.
• Strong problem-solving and data analysis skills required.
• Typing speed and accurate data entry essential.

Responsibilities

• Handle high volume billing inquiries via phone, email, and text.
• Collect payments and apply to customer accounts accurately.
• Follow up on past-due accounts professionally.
• Investigate billing discrepancies and resolve issues.
• Maintain up-to-date customer records in CRM and billing systems.
• Collaborate with managers, sales, and operations to resolve issues.
• Prepare basic reports and assist with data analysis.
• Respond to invoices, balances, and payment status inquiries.

Skills

Customer service

Accounts receivable

Billing

CRM software

Office software

Google Suite

Typing 40+ WPM

Communication

Professional demeanor

Payment follow-ups

Education

High School Diploma or equivalent

Tools

CRM software

Accounting software

Job description

Native Pest Management is seeking a detail-oriented Accounts Receivable Representative to support Customer Service and Operations by managing customer accounts and payments. This in-person role in Tallahassee involves inbound and outbound billing communications and collaboration with internal teams to ensure accurate reconciliations.

The ideal candidate has prior AR or billing experience, strong communication skills, and proficiency with CRM/accounting software.