“The best way to predict the future is to create it”
A specialty pharmaceutical company with a global reach and a rich heritage.
Position Description
The Accounts Receivable Specialist manages the full-cycle Accounts Receivable process, ensuring accurate and timely recording of receivable activity. This role is responsible for applying cash receipts, resolving payment discrepancies, and leading collections efforts on past-due balances, while partnering closely with customers and cross-functional teams to keep the Accounts Receivable aging in line with company policy.
What would I be doing?
- Accurately post and apply daily cash receipts to customer accounts while maintaining complete and accurate transaction records.
- Research and reconcile short payments, overpayments, unapplied cash, and other payment discrepancies.
- Research customer remittances and supporting documentation through customer portals and other available sources to ensure accurate cash application.
Collections & Customer Account Management
- Manage the customer chargeback process, including researching, validating, and processing customer claims.
- Serve as the first point of contact for past-due balances and manage customer collections through proactive phone and email communication.
- Partner with customers and internal teams to resolve account issues, payment discrepancies, and other matters impacting collections.
- Monitor Accounts Receivable aging and help ensure outstanding balances are maintained in accordance with company policy.
Month-End Close & General AR Support
- Manage all aspects of the full-cycle Accounts Receivable process, ensuring accurate and timely recording of receivable activity.
- Perform timely, complete, and accurate month-end close activities, including Accounts Receivable and cash receipt reconciliations.
- Perform ad hoc Accounts Receivable duties, special projects, and other responsibilities as assigned.
What would make me qualified?
Requirements
- 2+ years of experience in Accounts Receivable, accounting, or a related finance function.
- Strong understanding of Accounts Receivable accounting principles.
- Experience researching customer remittances, deductions, and supporting documentation through customer portals.
- Strong problem-solving skills with the ability to research and resolve account discrepancies.
- Excellent attention to detail.
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Effective written and verbal communication skills, with the ability to work professionally with customers and cross-functional internal teams.
- Basic working knowledge of Microsoft Excel is required; advanced Excel proficiency is a plus.
- Experience with SAP Business One (SAP B1) is a plus.