Thriving Brands is a fast-growing consumer packaged goods (CPG) company focused on acquiring, revitalizing, and growing iconic consumer brands. We combine entrepreneurial agility with deep CPG expertise to unlock growth opportunities through insights, analytics, and executional excellence.
About the Role
Responsible for tracking and recording payments from customers, resolving discrepancies, ensuring the timely collection of outstanding invoices and maintaining accurate financial records. Collaborates closely with other departments, such as sales, finance and customer service.
Key Responsibilities
- Invoicing and Billing: Prepare and issue accurate customer invoices in a timely manner. Verify billing details, including prices, terms and account information.
- Payment Processing: Record and apply customer payments, including checks, ACH, and wire transfers. Address and resolve payment discrepancies with customers.
- Account Reconciliation: Reconcile customer accounts and maintain accurate AR aging reports, by investigating and resolving discrepancies between payments and invoices.
- Collections: Monitor outstanding balances and follow up with customers on overdue accounts and resolve billing disputes. Maintain professional and positive relationships with customers.
- Reporting and Analysis: Generate and maintain accounts receivable aging reports, payment status updates and collection progress. Support month-end and year-end close processes by reconciling AR accounts.
- Customer and Internal Relations: Respond to customer inquiries regarding billing, payments and account discrepancies. Ensure customer satisfaction while enforcing payment terms and conditions.
- Credits and Deductions: Process credit/deduction requests in accordance with company policy.
- Process improvement: Identify opportunities to enhance AR processes for efficiency and accuracy.
Qualifications
- A high school diploma or equivalent is required; an associate or bachelor’s degree in business, supply chain, or a related field is preferred.
- Proven experience in an Accounts Receivable.
- Proficiency in accounting software (e.g., Netsuite, SAP, Oracle) and Microsoft Office Suite, particularly Excel.
Skills and Abilities
- Ability to prioritize tasks, manage workload efficiently and meet deadlines in a fast-paced environment
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work independently as well as collaboratively within a team
- Strong understanding of accounting principles and practices