Accounts Receivable Specialist

United Parcel Service, Inc.; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

United Parcel Service, Inc. seeks an Accounts Receivable Specialist to post payments, reconcile customer accounts, and support collections. You’ll collaborate with sales, customer service, and billing to resolve disputes and ensure accurate cash application.

Qualifications include an accounting/finance degree and 2–3 years in AR or related roles, with strong Excel and ERP system experience. This is a full-time role based in the United States.

Qualifications

• Degree in accounting/finance preferred; experience valued.
• 2–3+ years in accounts receivable, collections, billing or related accounting.
• Understanding of invoicing, cash application, reconciliation, and dispute resolution.
• Proficient in Excel and Microsoft Office; ERP familiarity (SAP/Oracle/NetSuite/Dynamics).
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Post customer payments (checks, ACH, wires) to customer accounts accurately.
• Ensure payments are applied to outstanding invoices on time.
• Research and resolve unapplied or unidentified cash receipts.
• Reconcile bank deposits and cash receipts.
• Process credit invoices, customer refunds, and billing adjustments.
• Research and resolve customer disputes and payment issues.
• Reconcile customer accounts to maintain accurate balances.
• Prepare account reconciliations and support month-end close.
• Maintain records and support audit requests.
• Collaborate with sales, customer service, and billing to resolve disputes.
• Assist with collections and customer account inquiries.

Skills

Excel proficiency

ERP systems

Analytical skills

Communication skills

Multitasking

Education

Associate degree in accounting

Bachelor's degree in accounting

Tools

SAP

Oracle

NetSuite

Microsoft Dynamics

Microsoft Excel

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Accounts Receivable Specialist is responsible for posting customer payments, reconciling customer accounts, processing credits and billings adjustments, bank reconciliations and assisting with collections activities. This position works closely with customers and internal departments to ensure accurate account balances, timely cash application, and resolution of payment-related issues.

Key Responsibilities:

• Post customer payments (checks, ACH, wire transfers) to customer account accurately and timely.
• Ensure payments are accurately applied to outstanding invoices.
• Research and resolve unapplied or unidentified cash receipts.
• Reconcile bank deposits and cash receipts
• Process credit invoices, customer refunds, and account/billing adjustments.
• Research and resolve customer disputes and payment issues.
• Reconcile customer accounts to ensure accurate balances.
• Prepare account reconciliations and support month-end close activities.
• Maintain accurate records and support audit requests.
• Collaborate with sales, customer service, and billing teams to resolve disputes.
• Assist with collections and customer account inquiries.

Qualifications & Experience

Associate or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred.

Minimum of 2-3 years of Accounts Receivable, Collections, Billing, or related accounting experience.

Strong knowledge of accounts receivable processes, including invoicing, cash application, collections, account reconciliation, and dispute resolution.

Proficiency in Microsoft Excel and Microsoft Office Suite.

Experience with ERP or accounting systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms.

Strong analytical, problem-solving, and organizational skills.

Excellent verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders.

Ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.

High level of accuracy, attention to detail, and commitment to customer service.

Preferred Qualifications

Bachelor’s degree in accounting, Finance, Business Administration, or related field.

Experience working in a high-volume accounts receivable environment.

Advanced Excel skills, including pivot tables and lookup functions.

Experience with credit and collections processes and aging management.

Knowledge of GAAP and accounting best practices.

Other Criteria

The internal Grade Level for this position is a 10D.

Candidate must be geographically located in the same region as position or willing to self-relocate.

The last day to apply is 9/21/2026 at 11:59pm ET Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service.

Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters.

UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small.

UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.