Accounts Receivable Specialist

Symrise; Springfield (MO); Hybrid; USD 50,000 - 65,000; Full time

Job summary

The Accounts Receivable (AR) Specialist at Symrise is responsible for supporting end-to-end AR processes, including cash application, customer account reconciliation, collections support, and resolution of invoice disputes.

Collaborating with Sales, Customer Service, and Finance, you will help ensure timely cash flow, accurate financial reporting, and strong customer relationships in a hybrid or office-based environment.

Qualifications

• 3–5 years of experience in Accounts Receivable, Collections, or Cash Application.
• Knowledge of basic accounting principles, especially AR processes.
• Manufacturing background preferred.
• Strong analytical and problem-solving skills.
• Excellent communication skills (written and verbal).

Responsibilities

• Post customer payments (lockbox, ACH, wires) accurately and timely.
• Reconcile customer accounts and resolve discrepancies.
• Follow up on missing remittances and payment amount discrepancies.
• Investigate and resolve invoice discrepancies; clear disputes with Sales/CS.
• Maintain documentation of root causes and resolutions.
• Perform customer follow-ups on past due balances and assist with collections.
• Release orders based on payment status and credit controls.
• Prepare AR aging, discrepancy, and performance reports.

Skills

Accounts Receivable

Analytical Skills

Communication Skills

Tools

SAP or AX ERP

Job description

About us

Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 4.7 billion in the 2023 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise – always inspiring more…

Your role

The Accounts Receivable (AR) Specialist is responsible for supporting the end-to-end accounts receivable process, including cash application, customer account reconciliation, collections support, and resolution of invoice disputes. This role works closely with Sales, Customer Service, and Finance to ensure timely cash flow and accurate financial reporting.

Cash Application & Reconciliation

• Post customer payments (lockbox, ACH, wires) accurately and timely
• Reconcile customer accounts and resolve discrepancies
• Follow up on missing remittances and payment amount discrepancies

Invoice Issue Resolution

• Investigate and resolve invoice discrepancies (pricing, quantity, shipping, quality and portal issues)
• Work with Customer Service and Sales to clear disputes
• Maintain documentation of root causes and resolutions

Collections Support

• Perform customer follow-ups on past due balances
• Send payment reminders and support escalation of delinquent accounts
• Assist with collection strategies to reduce aging receivables

Account Management

• Maintain accurate customer account records and setups
• Release orders based on payment status and credit controls
• Support consignment account reconciliation and monitoring

Reporting & Month-End Close

• Ensure all cash is applied timely for month-end close
• Prepare AR aging, discrepancy, and performance reports
• Assist with audit requests and provide required documentation

About you

Minimum Qualifications

• 3–5 years of experience in Accounts Receivable, Collections, or Cash Application
• Knowledge of basic accounting principles, especially AR processes
• Manufacturing background preferred
• Strong analytical and problem-solving skills
• Excellent communication skills (written and verbal)

Technical Skills & Experience

• Proficiency in Microsoft Excel, Word, and Outlook
• Experience with SAP or AX ERP systems
• Ability to manage high-volume transactional environments
• Familiarity with reporting and reconciliation processes

Key Competencies

• Strong attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines
• Customer-focused mindset with professional communication
• Team collaboration and cross-functional coordination
• Continuous improvement mindset and adaptability

Preferred Experience (Optional)

• Experience in manufacturing or ingredient/supply chain environment
• Exposure to credit review processes or order release controls
• Prior involvement in audits or internal controls support

Working Conditions

• Hybrid or office-based environment depending on business needs
• Fast-paced, deadline-driven finance environment
• Be a part of a dedicated, hard-working and reliable AR team environment

Our offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.