Accounts Receivable Specialist

Mosaicms; Salem (OR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Mosaic Management is seeking an Accounts Receivable Specialist to support billing and AR operations for our senior living communities in Salem. The role focuses on maintaining resident accounts, Medicaid billing, and collaborating with community staff and the accounting team.

You will train Business Office Managers, process payments, perform reconciliations, and help ensure accurate reporting and month-end close.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Excel and general computer applications.
• Strong problem-solving skills and ability to work independently.
• Ability to communicate effectively and provide guidance to others.

Responsibilities

• Maintain accurate resident accounts, billing records, and agreements.
• Process payments, billing adjustments, and account corrections.
• Manage Medicaid billing, authorizations, and updates.
• Review accounts receivable reports and address items needing attention.
• Monitor outstanding balances and support collection efforts.
• Train and support Business Office Managers on billing procedures.
• Perform monthly reconciliations and assist with month-end close.

Skills

Attention to detail

Communication

Multitasking

Excel

Problem solving

Independence

Tools

Accounting software

Microsoft Excel

Job description

Hourly Range: $24–$26 per hour, depending on experience
Location: Salem Oregon, Onsite | Full time
Official Position Title: Accounts Receivable Specialist

Position Summary

Mosaic Management is seeking a detail-oriented and organized Accounts Receivable Specialist to support billing and accounts receivable operations for our senior living communities.

This position is responsible for maintaining accurate resident accounts, assisting with Medicaid billing, reviewing financial reports, and supporting monthly accounting processes. The Accounts Receivable Specialist will also work closely with community Business Office Managers and Executive Directors, providing training, guidance, and ongoing support to ensure accurate billing and consistent procedures across our communities.

The ideal candidate is organized, dependable, and comfortable managing multiple priorities while working collaboratively with community staff and the accounting team.

Key Responsibilities

Accounts Receivable & Billing

• Maintain accurate resident accounts, billing records, and agreements, working with communities to ensure all information is complete and accurate.
• Process payments, billing adjustments, and account corrections.
• Manage Medicaid billing, authorizations, and account updates.
• Review accounts receivable reports and address items requiring attention.
• Monitor outstanding balances and assist with collection efforts.
• Ensure billing activities are completed accurately and within established deadlines.

Community Training & Support

• Train and support Business Office Managers on billing procedures and accounts receivable processes.
• Provide guidance and assistance to community staff regarding billing questions and account management.
• Work with communities to ensure company policies and procedures are followed.
• Communicate regularly with community staff to address outstanding items and provide ongoing support.

Reporting & Reconciliation

• Review financial and billing reports for accuracy.
• Perform account reconciliations and assist with monthly accounting processes.
• Research and resolve account discrepancies in coordination with the accounting team.
• Maintain accurate records and supporting documentation.
• Assist with month-end closing responsibilities and reporting deadlines.

General Responsibilities

• Collaborate with the accounting team and community leadership to support efficient billing operations.
• Identify opportunities to improve processes and maintain consistency across communities.
• Manage multiple priorities while meeting established deadlines.
• Perform other accounts receivable and accounting-related duties as assigned.

Qualifications

Required

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Excel and general computer applications.
• Strong problem-solving skills and ability to work independently.
• Ability to communicate effectively and provide guidance to others.

Preferred

• Previous accounts receivable, billing, or accounting experience.
• Experience in senior living, assisted living, or healthcare.
• Familiarity with Medicaid billing and insurance authorizations.
• Experience with accounting or billing software.
• Experience training or supporting office staff.

Ideal Candidate

We are looking for someone who is dependable, organized, and takes pride in producing accurate work. The ideal candidate is proactive, enjoys helping others, and is comfortable working with multiple communities. This person should be able to identify issues, communicate effectively, and follow through on responsibilities while balancing daily tasks with monthly deadlines.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off