Accounts Receivable Specialist

CivicMinds, Inc; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

CivicMinds, Inc. is seeking a detail-oriented Accounts Receivable/Collections Specialist to manage client accounts, follow up on overdue invoices, and resolve payment discrepancies.

The role collaborates with internal billing teams to ensure timely collections and maintain accurate records while fostering positive client relationships. The ideal candidate has 3+ years in collections or AR, strong Excel skills, and familiarity with e-billing and legal billing processes.

Qualifications

• 3+ years in collections, AR or similar.
• Bachelor’s degree preferred.
• Proficient in Microsoft Excel.
• Experience with e-billing and payment discrepancies.
• Knowledge of the legal billing process is desirable.
• Experience with Elite 3E and BillBlast is a plus.
• Strong communication, negotiation and relationship skills.
• Ability to work with clients and senior stakeholders.
• Excellent organizational skills in a high-volume setting.

Responsibilities

• Manage an assigned portfolio of client accounts and follow up on outstanding invoices.
• Contact clients regarding past-due balances and resolve payment issues professionally.
• Collaborate with internal billing teams and account stakeholders to address collection challenges.
• Monitor accounts receivable aging reports and identify accounts requiring follow-up or escalation.
• Maintain accurate records of collection activities, client communications and account updates.
• Prepare collections reports and provide regular updates on account status.
• Research unidentified cash receipts and assist with account reconciliation.
• Respond promptly and accurately to client inquiries.
• Support timely collections while maintaining strong client relationships.

Skills

Collections experience

Client communication

Negotiation

Relationship management

Deadline management

Education

Bachelor's degree preferred

Tools

Elite 3E

BillBlast

Job description

Accounts Receivable/Collections Specialist - Legal Billing

Location: Downtown Los Angeles, CA

About the Role

A well-established professional services organization is seeking a detail-oriented Collections Specialist to manage outstanding accounts receivable, follow up on overdue invoices and resolve payment discrepancies. This role involves working closely with clients and internal stakeholders to support timely collections, maintain accurate account records and build positive professional relationships.

Key Responsibilities

• Manage an assigned portfolio of client accounts and follow up on outstanding invoices.
• Contact clients regarding past-due balances and resolve payment issues professionally.
• Collaborate with internal billing teams and account stakeholders to address collection challenges.
• Monitor accounts receivable aging reports and identify accounts requiring follow-up or escalation.
• Maintain accurate records of collection activities, client communications and account updates.
• Prepare collections reports and provide regular updates on account status.
• Research unidentified cash receipts and assist with account reconciliation.
• Respond promptly and accurately to client inquiries.
• Support timely collections while maintaining strong client relationships.

Required Qualifications

• 3+ years of experience in collections, accounts receivable or a similar role.
• Bachelor's degree preferred.
• Proficiency in Microsoft Excel.
• Experience handling electronic billing (e-billing), short payments and billing discrepancies.
• Understanding of the legal billing process is highly desirable.
• Experience with Elite 3E and BillBlast is a plus.
• Strong communication, negotiation and relationship management skills.
• Ability to work effectively with clients, internal teams and senior stakeholders.
• Excellent organizational skills and the ability to manage deadlines in a high-volume environment.