Accounts Receivable Specialist

A&A Safe Lock and Door Co; Lawrenceville (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid sick time

Paid time off

Job summary

Door Resources in the Metro Atlanta area seeks an Accounts Receivable Specialist to manage AR processes, invoice customers for completed jobs, and support customers by phone. This role covers invoicing, aging, and reconciliation tasks and requires strong communication skills and experience with QuickBooks Online.

The position includes in-person work, pays $25.00–$30.00 per hour, and offers benefits such as 401(k), health, dental, and life insurance, plus PTO and paid sick time.

Qualifications

• Ability to multitask and manage time effectively.
• Positive, empathetic, and professional attitude.
• Strong written and verbal communication skills.
• Must pass a background check and provide professional references.

Responsibilities

• Generate and send accurate customer invoices in a timely manner.
• Monitor accounts receivable aging and follow up on past-due balances.
• Apply customer payments and reconcile accounts in QuickBooks Online and Simpro.
• Investigate and resolve billing discrepancies and payment disputes.
• Process credit applications and set appropriate credit terms for new and existing customers.
• Communicate with customers regarding outstanding balances via phone, email, and written correspondence.
• Coordinate with the Sales team on collections for significantly past-due accounts.
• Prepare and submit lien waivers and pay applications for project payment.
• Maintain organized, up-to-date customer account records.
• Assist with month-end AR reporting and reconciliation.
• Support the Finance Manager with special projects and process improvements.

Skills

Multitasking

Communication skills

QuickBooks Online

Customer service

Tools

QuickBooks Online

Job description

About Us Door Resources is a commercial doors, frames, and hardware company serving the Metro Atlanta area. We're looking for a detail-oriented, customer-focused Accounts Receivable Specialist to join our team and help keep our accounts receivable process running smoothly while providing excellent service to our customers.

About the Role

This position covers three core functions: managing accounts receivable, handling customer invoicing for completed jobs, and supporting our customers by phone.

Responsibilities Accounts Receivable

• Generate and send accurate customer invoices in a timely manner
• Monitor accounts receivable aging and follow up on past-due balances
• Apply customer payments and reconcile accounts in QuickBooks Online and Simpro
• Investigate and resolve billing discrepancies and payment disputes
• Process credit applications and set appropriate credit terms for new and existing customers
• Communicate with customers regarding outstanding balances via phone, email, and written correspondence
• Coordinate with the Sales team on collections for significantly past-due accounts
• Place accounts on hold and release holds according to company credit policy
• Prepare and submit lien waivers and pay applications required for project payment
• Maintain organized, up-to-date customer account records
• Assist with month-end AR reporting and reconciliation
• Support the Finance Manager with special projects and process improvements Customer Invoicing

Customer Invoicing

• Complete daily invoicing for completed jobs
• Review job timelines to confirm technician visits, clock-in/clock-out records, and any parts ordered or picked up
• Allocate parts and cost out labor, vendor pickups, and travel as needed to finalize job costs
• Compile job notes into a clear summary of work performed
• Finalize and prepare invoices, ensuring accurate service dates and clean, complete invoice notes
• Send finalized invoices to the appropriate customer contact Customer Service

Customer Service

• Field incoming calls and customer service inquiries
• Follow communication procedures, guidelines, and policies
• Communicate with customers through various channels
• Coordinate with colleagues as necessary to resolve customer needs
• Build and maintain relationships with new and repeat customers
• Ensure customer satisfaction and provide professional support

Qualifications

• Ability to multitask, prioritize, and manage time effectively
• Positive, empathetic, and professional attitude
• Strong written and verbal communication skills
• Comfortable working in QuickBooks Online and similar software
• Must pass a background check and drug test
• Must provide professional references

Pay

$25.00 - $30.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off

Experience

• Accounts receivable: 1 year (Preferred) Work Location: In person