Accounts Receivable Specialist

Cryoport Systems, LLC; Irvine (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Benefits

Stock

401k

Job summary

Cryoport Systems in Irvine, CA is seeking an Accounts Receivable professional to manage collections and ensure timely payments while performing standard accounting tasks. You will work closely with customers and internal teams to resolve delinquencies, apply payments, and maintain accurate records.

A Bachelor’s in finance or accounting and 3–5 years in collections are preferred. Proficiency with NetSuite and Excel, strong communication, and attention to detail are essential.

Qualifications

• Bachelor's degree in finance/accounting preferred.
• Associates degree required.
• 3-5 years experience in collections and chargebacks.
• Working knowledge of Netsuite a plus.
• Proficiency in fair credit practices and accounting principles.
• Proficiency in MS Office including Intermediate to Advanced Excel skills.

Responsibilities

• Manage all collection efforts on behalf of the company.
• Initiate collections via phone or email and send monthly statements.
• Monitor customer account detail for non-payment and irregularities.
• Resolve account discrepancies using supporting documentation.
• Elevate delinquent accounts and coordinate with BD and PM teams.
• Update customer contact information and document interactions in NetSuite.
• Reconcile AR to the general ledger and resolve differences.
• Provide aging reports to senior management.
• Manage the credit application process and terms setup.
• Assist with month-end/quarter-end/year-end close.
• Respond to credit card company for chargebacks.
• Assist cash application for customer payments.
• Support SEC quarterly reviews and SOX compliance.
• Assist with special projects and process improvements.
• Identify improvements to collections process.

Skills

Collections

Credit control

Customer communication

Financial analysis

MS Office (general)

Education

Bachelor's degree in finance/accounting

Associates degree

Tools

NetSuite

Excel

Job description

Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature‑controlled supply chain expertise, Cryoport Systems helps Enable the Outcome™ by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs.

Position Summary

The position will primarily focus on accounts receivable, working closely with customers to ensure timely processing of payments. This position also requires general accounting responsibilities, including journal entries, intercompany transactions and account reconciliations.

Responsibilities

• Manage all collection efforts on behalf of the company.
• For example, initiate collections via phone or email and remind delinquent accounts of open balances; notify customers of insufficient payments and send monthly statements with the goal of optimizing the company's cash receipts and minimizing bad debt losses.
• Monitor customer account detail for non-payment, delayed payments and other irregularities.
• Resolve account discrepancies using various techniques such as by investigating and reviewing supporting documentation.
• Elevate the resolution of delinquent accounts within the customer's organization and seek assistance from the business development and program management team where considered necessary.
• Update customer contact information for collection efforts, as needed and provide thorough documentation of customer interaction in NetSuite.
• Reconcile accounts receivable to the general ledger and resolve any differences.
• Provide accurate aging reports as requested by senior management.
• Manage the credit application process for all new clients and ensure proper set up before payment terms are established.
• Assists to ensure an accurate and timely monthly, quarterly and year end close.
• Respond to credit card company for chargebacks in a timely manner.
• Assist with cash application for payments received from customers in timely manner.
• Assist with schedules for SEC quarterly review and annual audits and SOX compliance.
• Responds to inquiries from the management, CFO and Controller, special reporting requests and the like.
• Support Controller with special projects and development and implementation of new procedures to enhance workflow improvements for the department.
• Assist with financial analysis reports, as needed.
• Any other special projects assigned.
• Identify and implement improvements to collections process and other related procedures.

Competencies

• Strong communicator, both written and verbal
• Ability to establish good customer rapport, while being persistent and successful in collections efforts
• Positive, proactive attitude
• Attention to detail, accuracy and the ability to prioritize
• Strong organizational skills
• Ability to articulate and convey information effectively in both group and individual situations.
• Team Player
• Ability to multi-task
• Willingness to continually embrace personal and professional development.

Qualifications and Education Requirements

• Bachelor's degree in finance/accounting preferred
• Associates degree required
• 3-5 years experience in collections and chargebacks
• Working knowledge of Netsuite a plus
• Proficiency in fair credit practices and accounting principles
• Proficiency in MS Office including Intermediate to Advanced Excel skills

Compensation

Compensation up to $30/hr depending on experience.

• Benefits
• Stock
• 401k

Cryoport, Inc. is redefining temperature controlled supply chain support for the life sciences industry by continually broadening its platform of solutions, serving the biopharma, reproductive medicine and animal health markets. Through its family of companies — Cryoport Systems, MVE Biological Solutions and Cryogene — Cryoport provides strategic solutions that will support the growing needs of these markets.