Accounts Receivable Specialist

GNCO, Inc; Independence Township (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

GNCO, Inc. is seeking an Accounts Receivable Specialist to manage customer accounts, ensure timely payments, and maintain precise records. You will verify transactions, contact delinquent customers, and collaborate with the Sales Team to improve cash collection and match invoices.

The role requires strong Excel skills, proficiency with Microsoft Office, and clear communication with internal and external customers. You will also prepare reports and monitor tax-exempt certificates as needed.

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in accounting or related field preferred.

Responsibilities

• Maintains and updates customer files and addresses.
• Verifies transactions and customer payments.
• Release non-emailed invoices to customers with requested support.
• Collaborates with Sales Team to optimize cash collection.
• Contacts delinquent customers to request payment.</br>Escalates issues to AR Supervisor as needed.
• Creates reports on the status of customer accounts.

Skills

Excel

Communication

Problem-solving

Independent work

Attention to detail

Education

Associate or Bachelor’s degree in accounting or related field

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Position:Accounts Receivable Specialist

Location: Independence, OH

Job Id:278

# of Openings:1

Accounts Receivable Specialist – Full-Time (Non-Exempt)

GNCO, Inc. | INDEPENDENCE, OH

Reports To: Director of Operations

JOB SUMMARY:

The Accounts Receivable Specialist is responsible for monitoring customer accounts, ensuring timely payments, and maintaining accurate records. Main duties include verifying transactions, contacting delinquent customers for payment, and collaborating with the Sales Team to optimize cash collection.

ESSENTIAL FUNCTIONS

• Maintains and updates customer files, including name or address changes, additional ship-to addresses, mergers, or mailing attentions.
• Verifies transactions and customer payments related to individual customer accounts.
• Release non-emailed invoices to customers with requested support.
• Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.
• Contacts delinquent accountholders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).
• Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance, as appropriate.
• Provides information to customers, as necessary, to facilitate customer matching and payment.
• Coordinates customer communication efforts with the Sales Team and Accounts Receivable Supervisor.
• Relays unusual developments to the Sales Team (changes in customer personnel, etc.).
• Research customer discrepancies and past-due amounts with the assistance of the Accounts Receivable Supervisor, Sales Team, and other staff.
• Creates reports regarding the status of customer accounts as requested.
• Monitors customer tax exempt certificates for periodic renewals.
• Performs other duties of a similar nature as required.

POSITION QUALIFICATIONS

EDUCATION

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in accounting or related field preferred

EXPERIENCE

• Three or more years of business experience preferred
• Two or more years of accounts receivable experience preferred

ADDITIONAL REQUIREMENTS

• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong written and verbal communication skills.
• Ability to effectively communicate with both internal and external customers.
• Proactive problem-solving skills and a willingness to be part of the solution.
• Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.
• Flexibility to adapt to the evolving role and new processes.
• Ability to work independently and prioritize tasks effectively.
• Attention to detail and accuracy in work performed.

GNCO, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.