Accounts Receivable Specialist

Combi Packaging Systems; North Canton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Combi Packaging Systems in North Canton, OH seeks an Accounts Receivable Specialist to manage invoicing, vendor setup, commission processing, and related AR duties in a manufacturing setting. The role emphasizes accuracy, communication, and proactive problem solving.

Responsibilities include daily billing, portal invoicing, credit card refunds, collections on past due accounts, and collaboration with AP and IT to ensure accurate commission records and timely cash flow.

Qualifications

• Prior accounts receivable or related experience required.
• Manufacturing environment experience preferred.
• Strong communication and customer service skills; attention to detail.

Responsibilities

• Performs daily billing functions; generates invoices for mailing.
• Generation of service invoicing and sending invoices to customers or input to portal.
• Submitting invoices via portals specific to the customer.
• Commission processing and related record-keeping, including Excel tracking.
• Credit card refunds via payment gateway and refunds in Syteline.
• Collections on past dues and handling of outstanding balances.
• Issuance of tax credits and uploading exemption certificates.
• Backup support across AR and related departments as needed.

Skills

Excellent communication

MS Office proficient

Math aptitude

Organizational skills

Customer service mindset

Overtime readiness

Education

High School Diploma or Equivalent

Associate degree preferred

Tools

Syteline ERP

Combi Webstore

Talia

Ariba

Excel

Word

Outlook

Teams

Calculator

Job description

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our team in North Canton, OH. The ideal candidate will have a strong background in manufacturing and possess excellent communication skills to effectively manage invoicing, vendor setup, commission processing, and other accounts receivable functions.

Essential Functions: include the following:

• Performs daily billing functions; generates invoices for mailing.
• Generation of service invoicing and sending invoices to customers or input to portal
  • Working with AP on vendor setup for outside service work
  • Addition of new service partners to Syteline
• Submitting invoices via portals specific to the customer
• Commission processing to include:
• Review commission records built by system for new orders. Includes addition to Excel spreadsheet for tracking commission payments and automatic generation of Retro records
  • Working with AP on vendor setup for independent reps for commissions and notification of shipped orders with after shipment commission to an outside representative
  • Daily review of nightly report generated regarding progressive invoices issued for equipment/mod orders, orders requiring a new outside rep, and new equipment/mod orders created
  • Monthly review of eligible commissions for payment to RSM’s
  • Yearly update to salespersons records for current year goal amount and commission percent to be earned per current commission structure
  • Addition of new RSM or outside representative to Salesperson file
  • Work with IT regarding changes/updates to commission program so that the commission record building automation remains current/accurate
• Initiate all credit card refunds via Authorize.net and then process credit refunds in Syteline.
• Respectfully and positively works with all departments to ensure proper customer accounts are being utilized
• Assistance with credit hold inquiries
• Research discrepancies and debit memos to accurately process, issue, and post credits/debits to customer accounts as necessary.
• Credit Card Processing for Invoice Payments prior to shipment.
• Collections on Past Dues, Short Payments/Outstanding Balances
• Issuance of Sales Tax credits and uploading of Exemption certificates.
• Provides Team with Backup support when needed.
  • Accurately process ACH/ Check payments, applying receipts to correct invoice, Balance, Post and record and monitor Cash Sheet.
  • Approval/rejection of positive pay and payee positive pay requests via PNC website
  • Assists with approval of A/P payments going out via PNC site.
  • Generation of invoicing and submittal of portal across other divisions
• Operates standard office equipment to include:
  • Calculator
  • Photocopy/scanner/fax machine
  • Computer and printer
  • Multi-line telephone
  • Performs other related duties as assigned.
• Performs other related duties as assigned

EOM Reporting –Run EOM reports; Posting of Journal Entries; SL closing of the month

This position is in a professional environment and the role carried out will regularly utilize computers, multi-line phones, and copier/fax/scanner and overtime is required during end of month closing, yearend closing and audits.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The Accounts Receivable Specialist will regularly need to communicate and hear, sit or stand for prolonged periods of time, move around the office and facility, and carry items up to 20 pounds.

Position Type and Expected Hours of Work:

This is a full-time position. Scheduled time is Monday through Friday, 7:30 am to 4:00 pm. Overtime is expected for the end of month closing, year-end closing, and audits.

Skills:

• Excellent Communication Skills; verbal and written.
• Must be able to comprehend sentences and the English Language for a clear understanding of responsible tasks.
• Provide accurate and professional internal and external Customer Service.
• Proficient math aptitude in all financial calculations.
• Good organization skills and manage time well.
• Proficient in Microsoft Office applications including Excel, Word, Outlook, Teams, and Calculator.
• Knowledge of Syteline ERP system is a plus,
• Other Software programs used: Combi Webstore, Talia, Customer Portals, Ariba, Tungston, and others.

Education/Experience:

High School Diploma or Equivalent. Prior accounts receivable or related experience required. Associate degree preferred.

Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.