Accounts Receivable Clerk

ADP, Inc.; Columbus (OH); On-site; USD 20,000 - 22,000; Full time

Job summary

ADP, Inc. in Columbus, OH seeks a detail-oriented Accounts Receivable Clerk to support cash-flow processes, billing, and customer account maintenance. The role requires strong communication and the ability to work in a fast-paced environment with minimal supervision.

The successful candidate will interact with internal teams and customers, apply payments, generate statements, and assist with audits and special projects in a collaborative setting.

Qualifications

• This position requires a high school diploma or equivalent.
• Candidates should demonstrate strong detail orientation and communication skills.
• Ability to learn and adapt in a fast-paced environment with minimal supervision.

Responsibilities

• Monitor AR phone and department email for inquiries and respond professionally.
• Communicate with customers about billing discrepancies and resolve issues.
• Apply customer payments to open invoices accurately.
• Send monthly customer statements and delinquency notices.
• Follow up with customers about payment issues and coordinate with Sales.
• Maintain monthly Excel reports and documentation for audit readiness.
• Support accounting/finance ad-hoc requests as needed.

Skills

Attention to detail

Verbal and written communication

Analytical thinking

Organizational skills

Microsoft Office

Team collaboration

Willingness to learn

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Clerk

Full Time Columbus, OH, US

2 days ago Requisition ID: 1378

Salary Range: $20.00 To $22.00 Annually

Job Summary:

This position reports to the Accounting Managerbut will work closely with theAccounting and Sales departments. This position is responsible for supporting the company’s cash-flow cycle through accurate and timely billing, payment application, and customer account maintenance. The individual must be organized, self-driven, and comfortable working in a fast-paced environment with minimal supervision. Strong communication skills are essential for interacting with internal teams and customers regarding payment status and account discrepancies.

The ideal candidate shows a commitment to meeting deadlines, improving accuracy, building confidence in their role, accepting constructive feedback, and maintaining a high level of professionalism while ensuring that accounts receivable processes support the company’s financial objectives.

Duties/Responsibilities:

• Monitor the AR phone line and department email inbox, ensuring timely and professional responses to customer inquiries.
• Communicates with customers about billing discrepancies and solves miscommunication issues.
• Securely receives customer payments and accurately applies them to open invoices.
• Send monthly customer statements and other monthly statements highlighting specific delinquent items.
• Follow-up with customers that have issues paying or receiving invoices and facilitate solutions.
• Communicate with the Sales department about delinquent customers.
• Facilitate new customer on boarding with Sales department as needed.
• Update monthly Excel reports and maintain consistent presentation of information.
• Maintain documentation and records to support audit readiness and internal reviews.
• Support ad-hoc requests as needed, including Customer analysis, data gathering, and assisting with special projects to support the Accounting/Finance functions.

Required Skills/Abilities:

• Excellent attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Exceptional sales and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize daily tasks and meet critical deadlines.
• Ability and willingness to learn.
• Aptitude to function well in a high-paced and at times stressful environment.
• Participate effectively on diverse and high performing teams, is open to new ideas.
• Demonstrates willingness to take on job duties not originally assigned to help the whole.
• Highest level of honesty and integrity.
• Proficient with Microsoft Office Suite.

Education and Experience:

• High school diploma or equivalent.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

The application window for this position is anticipated to be open at least 25 days