Accounts Receivable Specialist

PSS Cross Country Infrastructure Solutions; Houston (TX); Hybrid; USD 50,000 - 65,000; Full time

Job summary

PSS Industrial in Houston, TX is seeking an Accounts Receivable Specialist to manage customer accounts, process payments, and maintain accurate records to support cash flow. The role requires collaboration with sales, billing, and the accounting team to resolve discrepancies and ensure timely collections.

Ideal candidates have an associate degree in a related field, 1–3 years in AR or accounting, strong Excel skills, and experience with ERP systems such as QuickBooks, SAP, Oracle, or NetSuite.

Qualifications

• Associate degree in Accounting, Finance, Business Administration, or related field.
• 1–3 years of accounts receivable, billing, or collections experience preferred.
• Proficiency in Microsoft Excel; experience with accounting software or ERP systems (QuickBooks, SAP, Oracle, NetSuite).

Responsibilities

• Monitor customer accounts and ensure timely collection of invoices.
• Prepare and review invoices, statements, and billing documentation.
• Record and apply customer payments (checks, ACH, credit cards, wire).
• Collaborate with sales, billing, and accounting to resolve discrepancies.
• Prepare AR aging and collection reports for management.
• Assist with month-end closing and reconciliations.
• Respond to customer inquiries regarding invoices and payment status.
• Maintain organized documentation of communications and collection activities.

Skills

Accounts receivable

Collections

Invoice processing

Cash posting

Cash reconciliation

Customer account management

Aging reports

Microsoft Excel

Communication skills

Problem solving

Education

Associate degree in Accounting, Finance, Business Administration, or related field

Tools

QuickBooks

SAP

Oracle

NetSuite

Job description

Job Description:Job SummaryThe Accounts Receivable Specialist is responsible for managing customer accounts, processing payments, maintaining accurate financial records, and ensuring timely collection of outstanding balances. This position works closely with customers, internal departments, and the accounting team to resolve billing discrepancies, reconcile accounts, and support the company's cash flow objectives.Key ResponsibilitiesAccounts Receivable Management: Monitor customer accounts, maintain accurate account balances, and ensure timely collection of outstanding invoices.Invoicing and Billing: Prepare, review, and distribute customer invoices, statements, and billing documentation.Payment Processing: Record and apply customer payments, including checks, ACH transfers, credit cards, and wire transfers.Collections: Contact customers regarding past-due balances, send payment reminders, and follow up on outstanding invoices.Account Reconciliation: Reconcile customer accounts, research discrepancies, and resolve unapplied cash and payment issues.Dispute Resolution: Investigate billing discrepancies, short payments, deductions, and customer disputes in collaboration with internal departments.Reporting: Prepare accounts receivable aging reports, collection reports, and other financial summaries for management.Month-End Closing: Assist with month-end closing activities, account reconciliations, and accounts receivable reporting.Recordkeeping: Maintain organized documentation of invoices, payments, customer correspondence, and collection activities.Customer Service: Respond professionally to customer inquiries regarding invoices, payment status, account balances, and credit memos.Internal Collaboration: Work with sales, customer service, billing, and accounting teams to resolve account issues and improve processes.Compliance: Follow company policies, internal controls, and applicable accounting procedures.Qualifications and RequirementsAssociate degree in Accounting, Finance, Business Administration, or related field preferred.1–3 years of experience in accounts receivable, billing, collections, or general accounting preferred.Proficiency in Microsoft Excel and Microsoft Office applications.Experience with accounting software or ERP systems, such as QuickBooks, SAP, Oracle, or NetSuite.Strong attention to detail and accuracy.Excellent communication, customer service, and problem-solving skills.Ability to manage multiple priorities, meet deadlines, and work independently.Knowledge of accounting principles, payment applications, account reconciliations, and collection procedures.Key SkillsAccounts receivable and collectionsInvoice processing and payment applicationCash posting and cash reconciliationCustomer account managementAging reports and collection trackingResearch and resolution of discrepanciesMicrosoft Excel and accounting systemsOrganization and time managementWritten and verbal communicationPerformance MetricsThe Accounts Receivable Specialist may be evaluated based on:Days Sales Outstanding (DSO)Percentage of overdue accounts collectedAccuracy and timeliness of cash applicationReduction in past-due balancesInvoice accuracy and processing timeTimely resolution of customer disputesAccuracy of account reconciliations and reportingWork EnvironmentThis position typically operates in an office or hybrid environment and requires regular communication with customers, vendors, and internal departments. The role involves working with financial records, accounting systems, spreadsheets, and electronic payment platforms.Company Statement:PSS Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.