Accounts Receivable Specialist

YMCA of Greater Waukesha County; Greenfield (WI); On-site; USD 28,000 - 39,000; Full time

Job summary

The YMCA of Greater Waukesha County is seeking an Accounts Receivable Specialist to manage third-party billing, process payments, and maintain relationships with billing agencies. This role ensures timely receipting and accurate documentation while delivering excellent customer service.

Responsibilities include processing financial assistance applications, cash reconciliation, and supporting the Auditor – Member Services as needed.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Word and Excel.
• Strong organizational abilities and communication skills.
• Ability to handle confidential information discreetly.
• Understanding of basic accounting concepts including AR/AP.

Responsibilities

• Manage third-party payor relationships and submit claims.
• Process all new and renewing financial assistance applications.
• Follow membership and program registration policies, including FA programs.
• Review and follow up on returned checks and bank drafts.
• Backup Auditor – Member Services and Registrar; other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Job description

GENERAL FUNCTIONS:This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the Association Director of Business Operations, and in accordance with Association policies, the Accounts Receivable Specialist is part of a team that is responsible for managing third-party billing and claims processes, including maintaining relationships with external agencies, submitting and tracking claims, receipting and processing payments, and managing returned or declined payments. This role also oversees the review and processing of financial assistance applications and ensures accurate and timely handling of billing-related documentation and communications all while maintaining excellent customer service.ESSENTIAL DUTIES & RESPONSIBILITIES:Manage all third-party payor relationships, including billing agencies, processing payments, and submitting claims for services.Process all new and renewing financial assistance applications for the YMCA of Greater Waukesha County.Know and follow established membership policies and procedures and program registration procedures, including the financial assistance program and applications.Reviews and follow ups on returned checks and bank drafts.Serves as a backup person for the Auditor – Member Services and Registrar positions.Perform other duties as assigned.EDUCATION & EXPERIENCE:High school diploma or equivalent.Proficiency in Microsoft Word and Excel.Strong organizational abilities as well as oral and written communication skills.Must be self-motivated, demonstrate sound decision-making skills, and require minimal supervision.Must be able to handle confidential information discreetly.Understanding of basic accounting concepts and applications including cash reconciliation, accounts receivable, and accounts payable.EQUAL OPPORTUNITY EMPLOYERTHE YMCA WELCOMES A DIVERSE WORKFORCEThe Y: We're for youth development, healthy living and social responsibility