Accounts Receivable Specialist

EyeCare Partners; Grand Rapids (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading eye care provider located in Michigan is seeking an Accounts Receivable Specialist for their Revenue Cycle Management department. This role involves managing invoice communications, reviewing unpaid claims, and creating financial reports. The ideal candidate will have a high school diploma, at least one year of accounts receivable experience, and excellent organizational skills. Proficiency in Microsoft Office applications is essential. The position requires a keen attention to detail and the ability to maintain positive relationships with clients and leadership.

Qualifications

• Minimum of 1 year experience in accounts receivable required.
• Excellent communication and interpersonal skills essential.
• Proficiency in relevant Microsoft applications is necessary.

Responsibilities

• Manage communications related to invoices and bills.
• Maintain knowledge of bookkeeping policies and perform audits.
• Process and record unique billing situations.
• Review unpaid claims and initiate collection follow-ups.
• Create reports documenting profits and losses.

Skills

Excellent verbal, written, and interpersonal skills

Knowledge of explanation of benefits (EOB’s)

Detail-oriented with strong organizational skills

Education

HS Diploma or G.E.D.

1+ years of experience in accounts receivable

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Company Overview

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP‑affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title

RCM A/R Specialist

Summary

Accounts Receivable Specialists work in our Revenue Cycle Management department to provide administrative and bookkeeping support, streamlining financial recordkeeping.

Essential Duties and Responsibilities

• Manages all communications relating to invoices and incoming bills and may work with Accounts Payable Specialists to balance company financial records.
• Maintain knowledge of company bookkeeping policies, audit business ledgers, organize invoices and begin the collections process for client accounts with past‑due balances.
• Process and record any unique billing situations that fall outside of regular operations such as custom payment plans.
• Review unpaid claims and research reasons for delay.
• Initiate collection follow up of unpaid or denied claims with the appropriate payer.
• Research appeal and resolve claim rejections, underpayments, and denials with payers.
• Process appeals by gathering information and resubmitting claims.
• Create reports and balance sheets that document overall profits and losses.
• Communicate payment or denial trending that impact revenue to leadership.
• Develop and maintain positive working relationships with team members and payer representatives.
• Update client accounts based upon payment or contact information.
• Contact insurance companies to address discrepancies and ensure claims are paid.
• Review outstanding accounts and aging reports.
• Process any adjustments ad hoc.

Qualifications

• Excellent verbal, written, and interpersonal skills
• Knowledge of explanation of benefits (EOB’s)
• Detail‑oriented with strong organizational skills

Education and Experience

• Minimum Required: HS Diploma or G.E.D.
• Minimum Required: 1+ years of experience in accounts receivable

Licenses and Credentials

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Contact Information

If you need assistance with this application, please contact [phone]

EEO Statement

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly – only resumes submitted through this website will be considered.