Accounts Receivable Specialist

CFS; Grand Rapids (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

CFS in Grand Rapids, MI is seeking an Accounts Receivable Specialist to join our on-site finance team. The role involves handling payments, resolving unapplied cash, reconciling cash activity, and communicating with customers and internal AR staff.

The position supports collections and other AR functions using ERP software. Ideal candidates have 1+ year AR experience, strong attention to detail, and solid Excel skills.

Qualifications

• 1+ years of accounts receivable, cash application, collections, or related accounting experience.
• Understanding of accounting principles and account reconciliation processes.
• Experience researching and resolving payment discrepancies.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage priorities effectively.
• Professional written and verbal communication skills.
• Proficiency with Microsoft Excel, including basic formulas and data manipulation.

Responsibilities

• Process and apply incoming customer payments accurately and timely.
• Investigate and resolve unapplied cash transactions through account research and customer communication.
• Reconcile cash activity and identify discrepancies to ensure accurate financial records.
• Review customer accounts and open invoices to determine proper payment application.
• Communicate with customers via email and phone regarding remittances, payment details, and account questions.
• Partner with internal Accounts Receivable staff to resolve outstanding payment issues.
• Maintain detailed documentation and records related to cash application and account activity.
• Support collections and other AR functions as needed.
• Utilize ERP software to manage customer accounts, payments, and reconciliations.
• Assist with additional accounting and administrative tasks within the department.

Skills

1+ year experience

Payable/Receivables knowledge

Discrepancy resolution

Attention to detail

Independent work

Communication skills

Tools

Microsoft Excel

Job description

Location: Grand Rapids, MI
Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:00 AM-5:00 PM
Compensation: $45,000 -$55,000
Work Environment: Fully Onsite

Our client is a well-established organization within the service industry that values accuracy, accountability, and exceptional customer service. They foster a collaborative yet independent work environment where employees are encouraged to ask questions, provide feedback, and take ownership of their responsibilities. The team is professional, supportive, and focused on delivering high-quality service to customers while maintaining strong internal controls and processes. Business casual attire is welcomed, and employees are trusted to work autonomously while contributing to team success.

Responsibilities

• Process and apply incoming customer payments accurately and timely.
• Investigate and resolve unapplied cash transactions through account research and customer communication.
• Reconcile cash activity and identify discrepancies to ensure accurate financial records.
• Review customer accounts and open invoices to determine proper payment application.
• Communicate with customers via email and phone regarding remittances, payment details, and account questions.
• Partner with internal Accounts Receivable staff to resolve outstanding payment issues.
• Maintain detailed documentation and records related to cash application and account activity.
• Support collections and other AR functions as needed.
• Utilize ERP software to manage customer accounts, payments, and reconciliations.
• Assist with additional accounting and administrative tasks within the department.

Qualifications

Required

• 1+ years of Accounts Receivable, Cash Application, Collections, or related accounting experience.
• Understanding of accounting principles and account reconciliation processes.
• Experience researching and resolving payment discrepancies.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage priorities effectively.
• Professional written and verbal communication skills.
• Proficiency with Microsoft Excel, including basic formulas and data manipulation.

Preferred

• Experience within construction, service, or project-based industries.
• Familiarity with construction billing processes.
• Experience working within an ERP system.

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