Accounts Receivable Specialist

Boston International; French Lick (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Boston International is seeking an Accounts Receivable Specialist to manage collections, reconcile customer accounts, and ensure timely payment processing. The role collaborates with the Controller and maintains accurate AR records in a fast-paced environment.

Responsibilities include daily call activity, account reconciliations, and documentation of collection efforts while upholding confidentiality and professionalism with customers. Proficiency in Excel and accounting software is preferred.

Qualifications

• 1-3 years of accounts receivable or collections experience preferred.
• Experience with payment processing and reconciliations is desirable.
• Ability to maintain confidentiality and meet deadlines.

Responsibilities

• Make daily collection calls to past-due customers and request payment.
• Monitor AR aging and follow up on balances promptly.
• Manage key account collections and resolve discrepancies.
• Process customer payments and apply them accurately on time.
• Research and resolve discrepancies related to accounts and invoices.
• Provide invoices and statements to customers as requested.
• Maintain professional relationships with customers.
• Document all collection activity in customer records.
• Submit uncollectible accounts for collection when necessary.
• Assist with month-end AR activities and reconciliations.
• Inform Controller of status and accounts at risk.
• Assist with special accounting projects and reporting.

Skills

Accounts receivable

Collections

Reconciliation

Communication

Attention to detail

Education

Associate degree in Accounting

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Accounting software

Job description

Description

Department: Accounting

Reports To

Controller

Hours

Monday - Friday 8:15am - 5:00pm

The Accounts Receivable Specialist is responsible for collecting payment on customer accounts and keeping customer balances accurate and current for Boston International. This position makes regular collection calls to customers, resolves chargebacks, credits, and deductions, and processes customer payments. The role works closely with the Controller and customers to ensure accurate and timely financial processing.

Key Responsibilities

• Make daily collection calls to customers with past-due balances to request payment and obtain payment information or payment status.
• Monitor accounts receivable aging and follow up on outstanding customer balances in a timely manner.
• Manage key account collections and work directly with customers to resolve chargebacks, credits, deductions, and payment discrepancies.
• Process customer payments and apply them accurately and on time.
• Research and resolve discrepancies related to customer accounts, payments, credits, and invoices.
• Provide invoices, account statements, and supporting documentation to customers as requested.
• Maintain positive and professional relationships with customers.
• Document all collection calls, emails, and payment commitments in customer account records.
• Submit uncollectible accounts for collection when necessary and maintain detailed documentation of collection activity.
• Assist with month-end accounting activities and reconciliation of AR accounts as needed.
• Keep the Controller informed of account status, payment issues, and accounts at risk.
• Assist with special accounting projects, reporting, and other office responsibilities as needed.

Requirements

Requirements:

• High school diploma or equivalent required; associate degree in Accounting, Finance, Business, or a related field preferred.
• 1-3 years of accounts receivable, collections, or related accounting experience preferred.
• Comfortable making outbound collection calls and handling difficult payment conversations professionally.
• Knowledge of accounts receivable, collections, and payment processing.
• Proficiency with Microsoft Excel, Word, and accounting software platforms.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent problem-solving skills and attention to detail.
• Ability to maintain strict confidentiality of customer, company, and financial information.
• Strong written and verbal communication skills.
• Ability to maintain professional working relationships with coworkers and customers.