Accounts Receivable Specialist

TopBuild; Bakersfield (CA); Remote; USD 49,516,000 - 74,415,000; Full time

Job summary

QXO is seeking a credit and collections specialist to support the Regional Credit Manager and assigned portfolio, working remotely from CA/WA/OR. You will partner with sales and administrative teams to promote collections, reduce DSO, and maintain positive customer relationships.

The role requires 1–3 years in credit/billing, a high school diploma, and strong communication. Proficiency with Microsoft Office and HighRadius is a plus, with Pacific Time business hours expected.

Qualifications

• 1–3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge.
• High School diploma or GED required.
• Ability to work Pacific Time Zone business hours.
• Previous experience in building materials distribution, construction, or insulation a plus.
• Excellent written and verbal communication skills.
• Strong attention to detail, demonstrated integrity and professionalism.

Responsibilities

• Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low.
• Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds.
• Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed.
• Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status.
• Ensure timely responses to internal and external customers to provide excellent customer service.
• Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
• Research and resolve incorrect cash application issues.
• Respond timely to credit hold requests and release orders based on payment promises from customers.
• Approve or disapprove requests to override credit holds on accounts.
• Other duties as assigned.

Skills

Credit & Collections

Billing

Attention to detail

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

HighRadius

Job description

About Your Future With QXO

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

About Your Future With QXO

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Provides administrative and collection support for Regional Credit Manager and assigned portfolio.

Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships, and thrive in a fast-paced team environment.

• Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low.
• Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds.
• Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed.
• Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status.
• Ensure timely responses to internal and external customers to provide excellent customer service.
• Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
• Research and resolve incorrect cash application issues.
• Respond timely to credit hold requests and release orders based on payment promises from customers.
• Approve or disapprove requests to override credit holds on accounts.
• Other duties as assigned.

Requirements/Experience

• 1-3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge.
• High School diploma or GED required.
• Ability to work Pacific Time Zone business hours
• Previous experience in building materials distribution, construction, or insulation a plus.
• Excellent written and verbal communication skills.
• Strong attention to detail, demonstrated integrity and professionalism.
• Microsoft Office, Outlook, and High Radius Experience
• Strong attention to detail, demonstrated integrity and professionalism.

POSITION LOCATION

Remote based in CA, WA, OR

Travel Requirements

Amount of Travel Required: <5%

TopBuild Corp. is an equal opportunity employer.

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time.

Work requires regularly inputting/retrieving words or data to or from an automated/computer system.

Compensation Range

$17.30 - $25.97

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in‑class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.