Accounts Receivable Specialist

TopBuild Support Services Inc.; Daytona Beach (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

QXO is seeking a detail-oriented credit and collections specialist to support the Regional Credit Manager and assigned portfolios in Daytona Beach, FL. You will partner with sales and administrative teams to promote collections, meet cash-flow targets, and reduce delinquent receivables.

You will professionally address customer requests, maintain accurate account notes, and escalate unresolved issues to leadership as needed.

Qualifications

• 1-3 years’ experience in credit and collections or billing, basic accounting knowledge.
• Excellent written and verbal communication skills.
• High attention to detail and professionalism.

Responsibilities

• Provides administrative and collection support for Regional Credit Manager and assigned portfolio.
• Partner with sales and administrative teams to promote sales while meeting cash flow targets and mitigating delinquent receivables.
• Address customer requests professionally and build lasting relationships in a fast-paced team environment.
• Maintain cashflow by resolving open invoices and keeping DSO low.
• Communicate account status to branch managers, sales personnel, regional leaders, and credit managers.
• Escalate unresolved accounts to appropriate leadership to obtain resolution.
• Update account and invoice notes for clear communication to internal customers.
• Ensure timely responses to internal and external customers to provide excellent service.
• Review unapplied payments, overpayments, and short-paid invoices; resolve discrepancies.
• Respond to credit hold requests and release orders based on payment promises.
• Approve or disapprove overrides to credit holds as needed.
• Perform other duties as assigned.

Skills

Credit and collections

Communication skills

Attention to detail

Microsoft Office

Education

High School diploma or GED

Tools

High Radius

Job description

About Your Future with QXO

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

• Provides administrative and collection support for Regional Credit Manager and assigned portfolio.
• Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss.
• Professionally address customer requests, build lasting customer relationships, and thrive in a fast-paced team environment.
• Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low.
• Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds.
• Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed.
• Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status.
• Ensure timely responses to internal and external customers to provide excellent customer service.
• Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
• Research and resolve incorrect cash application issues.
• Respond timely to credit hold requests and release orders based on payment promises from customers.
• Approve or disapprove requests to override credit holds on accounts.
• Other duties as assigned.

REQUIREMENTS/EXPERIENCE

• 1-3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge.
• High School diploma or GED required.
• Previous experience in building materials distribution, construction, or insulation a plus.
• Excellent written and verbal communication skills.
• Strong attention to detail, demonstrated integrity and professionalism.
• Microsoft Office, Outlook, and High Radius Experience Strong attention to detail, demonstrated integrity and professionalism.
• Strong attention to detail, demonstrated integrity and professionalism.

TopBuild Corp. is an equal opportunity employer.

TRAVEL REQUIREMENTS

Amount of Travel Required: <5%

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

Compensation Range

Compensation Range: $17.30 - $25.97 To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Thank you for your interest in QXO. We encourage you to explore job opportunities at QXO and to review openings that are listed on our website.