Accounts Receivable Specialist

IICRC; Austin, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Insurance

Kavira Health Benefit

HSA

Dental insurance

Retirement Plan

Life Insurance

Short term disability

Accident Insurance

Critical Care Insurance

Employee Resource Group

Job summary

IICRC seeks an Accounts Receivable Specialist in Austin, TX to manage invoicing, collections, and cash flow with precision. You will generate invoices, monitor overdue accounts, respond to billing inquiries, and collaborate with sales and customer service to resolve payment issues.

This full-time role supports month-end close and financial reporting, requiring strong Excel skills. The ideal candidate has 3–5 years in collections, experience in a call center, and high attention to detail.

Qualifications

• 3–5 years of accounts receivable or collections experience.
• Experience working in a call center.
• Advanced Excel skills and ability to build complex spreadsheets.

Responsibilities

• Generate and send invoices to customers on time.
• Manage collections with 30/60/90 past due accounts.
• Provide legal support on special collections involving site or court appearances as required.
• Respond to billing questions from customers, sales team, and management.
• Monitor accounts and follow up on overdue payments.
• Apply payments and reconcile discrepancies.
• Prepare aging reports and assist with financial reporting.
• Assist with month-end close and maintain receivable records.
• Ensure compliance with company policies and accounting standards.
• Collaborate with sales and customer service to resolve payment issues.

Skills

Accounts receivable

Collections

Excel

Attention to detail

Education

High school diploma/GED

College degree preferred

Tools

Microsoft Excel

Job description

Summary

The Accounts Receivable Specialist is responsible for managing and collecting outstanding customer payments, maintaining accurate financial records, and ensuring timely billing and cash flow for the organization.

Primary Responsibilities

• Generate and send invoices to customers accurately and on time
• Provide accounts receivable, credit and collections support, collection efforts on 30/60/90 past due accounts
• Provide legal support on special collections involving travel to site or court appearance as required
• Promptly and accurately respond to billing questions and issues raised by the customers, sales team, and management
• Provides external reporting and responds to questions and inquiries from all departments. Works closely with the respective parties to ensure all relevant information is communicated, assist with identifying problems and offer suggestions for improvements
• Monitor accounts to identify outstanding balances
• Follow up with customers on overdue payments via phone, email and written correspondence
• Apply payments to customer accounts and reconcile discrepancies
• Maintain accurate records of all receivable transactions
• Prepare aging reports and assist with financial reporting
• Resolve billing issues and customer inquiries
• Collaborate with sales and customer service teams to resolve payment issues
• Assist with month-end closing processes
• Ensure compliance with company policies and accounting standards
• High attention to detail

Education and Experience Requirements

• High school diploma/GED, college degree preferred
• 3-5 years collection experience
• Experience working in call center
• Advanced Excel knowledge and ability to create and review complex spreadsheets

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time, Hourly position. Working hours vary between 8:00 a.m. and 5:00 p.m., Monday–Friday, with a 40 hours per week minimum.

Benefits available:

• Paid Time Off
• Paid Holidays
• Health Insurance
• Kavira Health Benefit
• HSA (if enrolled in health insurance)
• Dental insurance
• Retirement Plan
• Free Life Insurance coverage
• Short term disability
• Accident Insurance
• Critical Care Insurance
• Employee Resource Group