Accounts Receivable Specialist

N J Malin & Associates; Addison (TX); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

N J Malin & Associates is seeking an Accounts Receivable Specialist to professionally collect open receivables and maintain strong customer relationships in Addison, Texas. The role emphasizes prompt, accurate communications, issue resolution, and data accuracy in a fast-paced environment.

The ideal candidate will have 2+ years in corporate collections, solid billing knowledge, and excellent time management and communication skills.

Qualifications

• Two or more years of experience in high volume corporate collections.
• Knowledge of billing and collections standard operating procedures and best practices.
• Strong customer service and communication skills.

Responsabilités

• Perform business-to-business collection calls and communications.
• Process and review account adjustments; resolve discrepancies.
• Monitor and maintain assigned accounts; reduce delinquency.
• Handle high-volume emails and phone interactions related to collections.
• Provide excellent customer service to internal and external customers.
• Coordinate with management to accelerate the collection process when needed.

Connaissances

Collections

Customer service

Attention to detail

Time management

Phone skills

Email communication

Written communication

Formation

High school diploma or equivalent; some college preferred

Description du poste

15870 Midway Road, Addison , Texas 75001-0797 , United States

Full-time/Part-time

Full-time

Job Description

Malin is looking for an Accounts Receivable Specialist to work with our customers in a professional and customer-friendly manner to obtain payments for open receivables. The successful person in this role will be personable, energetic, a problem-solver, and methodical in their attention to detail. We are looking for career-minded professionals that can carry out Malin’s values.

Essential Functions:

Business-to-business collection calls and/or correspondence in fast-paced goal-oriented collections department.

Providing customer service regarding collection of unpaid invoices, processing customer refunds, process and review account adjustments, resolve customer discrepancies.

Responsible for monitoring and maintaining assigned accounts.

Accountable for reducing delinquency for assigned accounts.

High volume e-mails and phone calls

Resolve customer disputes as they pertain to payment of outstanding balances that are due

Provide excellent and considerate customer service to internal and external customers

Additional Job Functions:

Enlist the efforts of management when necessary to accelerate the collection process.

Must communicate and follow-up effectively regarding customer accounts on a timely basis

Establish and maintain effective and cooperative working relationships with internal and external customers.

Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept

Participating in team planning meetings

Meet defined department goals and activity metrics

Qualifications and Requirements:

Two or more years of experience in high volume corporate collections

Knowledge of billing and collections standard operating procedures and best practices

High school or equivalent required. Some college preferred

General:

Self-starter with the ability to work independently in a dynamic, fast-paced environment

Strong attention to detail

Excellent time management and phone skills

Ability to prioritize and manage various tasks

Strong written and verbal communication skills

Strong email and computer skills

Stable and successful career background

Strong and ethical performance history

Language and communication skills:

Abilit to read and interest customer communications and common documents

Abilit to respond to inquiries from internal and external customers

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