Accounts Receivable Recovery Specialist

Watchtower Security LLC; Maryland Heights (MO); On-site; USD 60,000 - 70,000; Full time

Job summary

Watchtower Security LLC in Maryland Heights, MO seeks an Accounts Receivable Recovery Specialist to recover delinquent B2B balances while maintaining professional corporate relationships. You will negotiate settlements and coordinate with Finance and Legal to protect the company’s financial interests.

With strong Excel and QuickBooks skills, you will provide regular updates on recovery metrics, aging reports, and at‑risk accounts, helping maximize cash flow in a fast‑paced environment.

Qualifications

• 3–5 years of progressive experience in B2B collections or AR.
• Familiarity with the litigation process, including demand letters.
• Knowledge of state statutes on liens and commercial foreclosures helpful.
• Excellent written and verbal communication with a firm-but-fair approach.
• Proficient with Excel for tracking actions and reporting.

Responsibilities

• Manage a high volume of overdue commercial accounts and maintain records of all collection activities.
• Use skip-tracing tools and investigation techniques to reach decision-makers and property owners.
• Strategically negotiate payment plans, settlements, and resolutions with delinquent clients.
• De-escalate tense situations and preserve professional relationships.
• Coordinate with Finance and Legal when escalation to a legal approach is required.
• Provide regular updates on recovery rates, aging reports, and at-risk accounts with data analysis.

Skills

B2B collections

Accounts receivable

Negotiation

Communication

Excel

Legal awareness

Tools

QuickBooks

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Recovery Specialist

Finance Full Time HQ, Maryland Heights, MO, US

Salary Range: $60,000.00 To $70,000.00 Annually

Watchtower Security is the nation's leading provider of all-inclusive, fully managed video surveillance solutions, exclusively dedicated to the multifamily housing industry. For over two decades, we have partnered with property management groups across the nation, empowering them to enhance safety, deter crime, and provide peace of mind to their communities.

As a rapidly growing and dynamic organization, we pride ourselves on a fast‑paced, collaborative environment where innovation, critical thinking, and a commitment to excellence drive our success. We are seeking passionate individuals eager to contribute to a team that values strong communication, attention to detail, and a shared dedication to making a tangible difference in community security.

We are seeking a versatile and highly organized Accounts Receivable Recovery Specialist to join our workforce. The Accounts Receivable Recovery Specialist will focus specifically on recovering outstanding accounts receivable (B2B) from property owners and management companies. This role focuses on maintaining professional corporate relationships while employing strategic negotiation and legal action to recover delinquent funds. Your goal is to maximize cash flow while maintaining professional standards and identifying which accounts require a firm legal approach.

Essential Job Functions:

• Manage and prioritize a high volume of overdue commercial accounts, meticulously maintaining accurate records of all collection activities and communications.
• Utilize skip‑tracing tools and investigative techniques to identify and reach correct decision‑makers and commercial property owners.
• Strategically negotiate payment plans, settlements, and resolutions with delinquent business clients that effectively protect the company’s financial interests.
• Employ exceptional "soft skills" to de‑escalate tense situations and seek win‑win solutions before escalating to legal actions, understanding the value of preserving business relationships.
• Legal Coordination & Compliance:
  • Act as the primary point of contact between the Finance and Legal departments when accounts require escalation for a legal approach.
  • Ensure all legal filings (e.g., liens against property titles) are accurate and timely to preserve "secured" status.
• Reporting & Analysis:
  • Provide regular, detailed updates to senior management on recovery rates, aging reports, and "at‑risk" accounts.
  • Work comfortably with accounting systems to search and analyze data on billing details, and utilize strong Excel skills for tracking actions, success rates, and reporting.

Qualifications & Skills:

• Experience:
  • 3–5 years of progressive experience in B2B collections, accounts receivable, or a legal assistant role specifically focused on recovering delinquent balances owed.
• Legal Acumen:
  • Familiarity with the litigation process, including demand letters, filing complaints, and post-judgment recovery (e.g., garnishments, liens).
  • Knowledge of state‑specific statutes regarding liens and commercial property foreclosures is helpful but not required.
• Communication & Negotiation:
  • Exceptional written and verbal communication skills, with a proven ability to de‑escalate tense situations and negotiate effectively while maintaining a "firm but fair" approach.
• Technical Skills:
  • Comfortable working with accounting systems (e.g., QuickBooks) to search data on billing details.
  • Strong proficiency in Microsoft Excel for tracking actions, success rates, and reporting.
• Drive & Organization:
  • Highly organized, self‑motivated, and thrives in a results‑oriented environment with specific financial recovery targets.