American Landscape is looking for a highly detailed, thorough, and dependable team player to join our accounts receivable team. This role is ideal for someone who enjoys keeping things organized, following through on details, communicating clearly, and helping ensure customer accounts are accurate and up to date. If you take pride in precision, persistence, and being part of a hardworking team, we’d love to hear from you!
MAIN JOB DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
- Generate and send out invoices
- Follow up on, collect and allocate payments
- Carry out billing, collections and reporting activities according to specific deadlines
- Perform account reconciliations
- Monitor customer account details for non-payment, delayed payments and irregularities
- Research and resolve payment discrepancies
- Generate age analysis
- Review AR aging to ensure compliance
- Maintain accounts receivable customer files and records
- Follow established procedures for processing receipts, cash etc.
- Process credit card payments and electronic payments
- Investigate and resolve customer questions
- Process adjustments
- Communicate with customers via phone and email
- Assist with month-end closing
- Handle customer inquiries and complaints
- Answers multi-line phone system
Desired Attributes:
- Highly accurate and detail-oriented
- Organized, reliable, and able to follow tasks through to completion
- Comfortable working in a fast-paced, seasonal environment
- Able to prioritize multiple responsibilities and shift focus when urgent needs arise
- Professional and helpful to clients and team members
- Comfortable learning new software, systems, and industry-specific processes
- Trustworthy with sensitive client and financial information
- Proactive in identifying missing information, errors, or opportunities to improve processes
- Willing to take ownership of administrative responsibilities
Required Qualifications
- 3+ Years in Accounts Receivable
- Strong administrative, clerical, office support, or coordination experience
- Excellent verbal and written communication skills
- Strong data entry, typing, proofreading, and recordkeeping skills
- Proficiency with Microsoft Office, especially Excel, Outlook, and Word
Availability:
- Monday - Friday 1st shift
- 401(k) w/ match
- Health, Dental, Vision, and Short-Term Disability Insurance