Accounts Receivable Manager

Williams College; Maryland; Hybrid; USD 89,000 - 122,000; Full time

Job summary

Montgomery College seeks an Accounts Receivable Manager to lead the Accounts Receivable team, ensuring accurate student billing and timely collections. The role oversees reporting, customer service, and compliance with Title IV regulations.

The position oversees system administration for Touchnet and Ellucian Banner AR, collaborates with vendors, and ensures internal controls while supporting audits and state/federal requirements.

Qualifications

• Five years of accounting/finance experience; three years in supervision.
• Solid knowledge of GAAP and GASB standards.
• Strong customer service and communication skills.
• Experience with Ellucian Banner AR and TouchNet.

Responsibilities

• Direct staff performing accounting functions.
• Ensure accurate monthly, quarterly, and year-end financial reporting.
• Maintain internal controls and audit readiness.

Skills

GAAP knowledge

GASB standards

Cash management

Supervisory leadership

Customer service

Oral and written communication

Ellucian Banner AR

TouchNet

Independent work

Collaboration with staff and vendors

Education

Bachelor's degree in Accounting/Finance/Business Admin

Tools

Ellucian Banner AR

TouchNet

Workday ERP

Ellucian Banner SaaS

Job description

Montgomery College is seeking a collaborative, student-centered manager to serve as the Accounts Receivable Manager in the Office of Business Services.

Under supervision and direction, the Accounts Receivable Manager reporting to the Controller oversees and ensures quality and efficient customer service and the accurate reporting of student accounts receivable for current and former students, including resolving routine and escalated student accounts’ issues; financial record adjustments and collection of amounts due; student refunds for Title IV funds and overpayments; student/client sponsor billing; billing for institutional miscellaneous receivables such as child care and other; and annual reporting of the IRS form 1098T.

This position plans, organizes, and directs staff in the daily management and execution of their duties. Manages the reconciliation, financial reporting and accounting systems to ensure compliance with college and regulatory requirements. Understands, implements, and modifies procedures and processes deemed necessary due to regulatory changes or changes College’s financial systems. Ensures company policies and procedures are followed and assists in updating as deemed necessary. Maintains proper internal controls and segregation of duties to minimize mistakes or errors and protect the College from fraud.

This is a full-time, non-bargaining, exempt, Grade 33 position. A typical work schedule is Monday-Friday from 8:30 a.m. to 5:00 p.m. with occasional evening or weekend flex hours. The primary work location is the College’s Central Services location in Rockville, MD. The position is eligible for telework up to two (2) days per week based on operational needs and after the successful completion of probation in the role.

Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness.

Key Responsibilities (Include but are not limited to)

• Manages and directs staff performing accounting functions and duties.
• Communicates issues and concerns to immediate supervisor and/or staff as deemed necessary to ensure timely resolution or action.
• Maintains a continuous focus on delivering excellent customer service.
• Reviews current processes and procedures, recommends changes to maximize operational effectiveness.
• Maintains accurate records to support annual external audits and internal audit reviews.
• Ensures compliance with audit requirements related to cash controls, segregation of duties, Title IV federal refund regulations, and the proper coding and posting of transactions in accordance with established accounting policies and guidelines
• Manages and oversees the timely and accurate preparation and submission of monthly, quarterly and year-end financial information including all compliance and regulatory requirements.
• Develops, implements, and maintains systems, procedures, and policies governing accounting operations and functions to ensure adherence to college policies and guidelines.
• Serves as the departmental liaison and develop and maintain a strong working relationship for external vendors and contracted collections agencies; establish reporting metrics to track progress and performance; address issues throughout the year.
• Obtains and examines all relevant information to assess validity of complaints and to determine possible causes and maintains records of customer interactions or transactions, recording details of inquiries, complaints, or comments, and actions taken.
• Trains and evaluates employees to enhance their performance and development.
• Ensures position descriptions are current and accurately reflect assigned duties and responsibilities.
• Addresses performance issues and makes recommendations for personnel actions and motivates and rewards employees within allocated budgets and company guidelines.
• Serve as administrator of financial business systems for the College. (Touchnet)
• Troubleshoots and resolves issues with system processes, records, and/or data errors.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or related field.
• Five (5) years of experience in accounting, finance or other similar positions; three (3) years of experience in a supervisory role.
• Effective knowledge of Generally Accepted Accounting Principles (GAAP), Governmental Accounting Standards Board (GASB) standards, cash management principles, and applicable regulatory requirements.
• Strong supervisory leadership skills along with strong skill in collaborating with faculty, staff, management, students and vendors.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• Strong customer service skills and strong oral and written communication skills.
• Advanced proficiency in Ellucian Banner Accounts Receivable (AR), including system administration and maintenance of TouchNet, financial management systems, reporting tools,
• Ability to work independently and simultaneously on multiple projects, meeting deadlines, maintaining accurate records, attending to detail, and maintaining confidentiality.

Preferred Qualifications

• Experience working with the Workday ERP system.
• Experience working with Ellucian Banner SaaS, including Banner on-premises to Banner SaaS migration, testing, data validation, and business process improvements.
• Hiring Range: Initial salary placement for new hires typically falls between the minimum and midpoint of the range ($88,876 - $122,205), annually and is based on relevant candidate experience and internal equity. The maximum salary for this position is $155,534 annually.